EVS/Janitorial Customer Service Professional

Rosalinda Quintanilla

McAllen, TX ***** • 956-***-**** • *********@*****.***

Customer Service Skills with 7+ years of experience providing excellent housekeeping and janitorial services in fast paced hospitals and clinics. Communication: Pleasant and positive attitude ready to serve patients, visitors, vendors, and staff. Speak, read, and write, English and Spanish with basic knowledge of computer use and electronics. Supportive Team Member: Dependable by helping others and training new hires. Quick learner and adaptable to new ideas. Detail Oriented and Time Management: Finish assignments in a timely manner with focus on safety knowing to report any hazards to supervisor or director. Safety Procedures and Methods: Follow rules and regulations of the standards of infection control and the use of proper protective equipment. Knowledge of cleaning chemicals, cleaning supplies and cleaning equipment. Terminal Cleaning: Sanitation and disinfection process. Biohazard waste disposal.

Experience

JULY 2017 - PRESENT

EVS Tech STHS Edinburg, TX Housekeeping duties include cleaning and disinfecting patient rooms, lobbies, waiting rooms, break rooms, lounges, offices, bathrooms, high traffic hallways, elevators, and medical equipment. Terminal cleaning and removal of trash and medical waste. Oriented new staff.

JUNE 2017 – APRIL 2020

Janitor DNR Janitorial Services Edinburg, TX Cleaning of medical clinics at night. Vacuuming, mopping, sweeping, dusting, trash removal, disinfecting bathrooms. Worked as a team and trained other janitors.

FEBRUARY 2012 – JANUARY 2017 Manager Boost Mobile McAllen, TX Mobile phone sales representative. Manage the store and employees. Sell phone products to new and existing customers. Handle cash register by way of cash, checks, and cards. Resolve inquiries and complaints. Clean store.

Hobbies

Arts & Crafts • Painting • Floral Arrangements • Reading • Baking • Organizing

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