AI Content Moderation & Quality Analyst

MEDO HELAL

Content Moderator

Austin, TX **.*.*******@*****.*** 737-***-****

PROFESSIONAL SUMMARY

Detail-oriented and trilingual professional (English, Arabic, German) with hands-on experience reviewing AI-generated content, identifying inconsistencies, and applying structured quality standards in high-volume labeling workflows. Skilled in evaluating content against defined guidelines, documenting errors clearly, and maintaining accuracy under tight deadlines. Background spans content review, customer-facing roles, and operations, with a consistent track record of strong judgment, compliance with policies and protocols, and effective cross-functional communication.

PROFESSIONAL EXPERIENCE

Fraud Prevention Analyst — Vaco — Austin, TX Jul 2025 – Present

•Reviewed text prompts and AI-generated video clips to identify prompt mismatches, visual inconsistencies, object errors, and scene-level defects.

•Tagged only the incorrect prompt text when video content failed to match the written prompt, improving precision and reducing duplicate annotations.

•Created concise annotation notes for visual, behavioral, motion, and scene-consistency errors in a structured labeling platform.

•Evaluated driving, traffic, pedestrian, roadway, and robotics-related scenarios using U.S. road rules and common traffic behavior as quality references.

•Performed self-QA on completed annotations, corrected errors before submission, and incorporated feedback from calibration and quality review sessions.

•Identified recurring AI content failure patterns across tasks and documented examples to support model evaluation and process improvement.

Aerial Photography & Videography Operator — Solara Aerial — Austin, TX Jan 2025 – Present

•Reviewed and edited photo/video content for quality and consistency prior to client delivery, applying a strong eye for detail and accuracy.

•Planned and executed operations in compliance with FAA regulations and established safety protocols, ensuring consistent policy adherence.

•Managed full project workflow, including client communication, scheduling, and post-production review, while meeting deadlines independently.

Warehouse Associate — Fringe — Austin, TX May 2025 – Jun 2025

•Conducted regular inspections of incoming and outgoing shipments for quality assurance, identifying and reporting discrepancies promptly.

•Followed and enforced operational guidelines and safety protocols, maintaining accuracy and consistency in a fast-paced environment.

•Trained new staff on procedures and standards, reinforcing attention to detail and compliance across the team.

Sports Coordinator — YMCA — Austin, TX Aug 2024 – Nov 2025

•Evaluated program effectiveness and made data-driven improvements, reviewing outcomes against organizational standards.

•Coordinated schedules and communications across coaches, officials, and parents, resolving issues professionally and promptly.

•Supervised and trained staff to ensure consistent, high-quality service delivery across multiple locations.

Crew Member — Cold Stone Creamery — Austin, TX May 2024 – Dec 2024

•Followed food safety and hygiene protocols daily, ensuring full compliance with health and safety standards.

•Resolved customer concerns promptly and professionally, maintaining a positive experience and brand standards.

•Maintained accuracy in order processing and POS transactions while working efficiently under time pressure.

CORE SKILLS

Content Review & Annotation • Quality Assurance • Policy & Guideline Adherence • Pattern Recognition • Attention to Detail • Documentation • Self-QA & Calibration • Cross-Functional Communication • Google Sheets • Notion • Microsoft Excel (Certified) • Microsoft Office

EDUCATION

B.S. in Mechanical Engineering

The University of Texas at Dallas, Richardson, TX

LANGUAGES

English • Arabic • German

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