Inventory Control & Quality Assurance Specialist

Cassandra Hill

Union City, GA ***** 678-***-**** **********@*****.***

Summary

Detail-oriented professional with strong cycle counting and inventory control skills. Committed to enhancing quality assurance and customer satisfaction through effective process improvement. Skills

Inventory management

Quality control

Shipping coordination

Property management software

Route optimization

Customer relationship management

Experience

CYCLE COUNTING/INVENTORY CONTROL/QUALITY CONTROL 01/2022 - 08/2024 XPO Logistics - Fairburn, GA

Reviewed shipping notices, bills of lading, invoices, orders, and other records to determine shipping priorities, work assignments, and shipping methods required to meet schedules. Reviewed activities regularly to identify opportunities for improvement. PACKER/DISPLAY BUILDER 09/2019 - 12/2021

Duracell Distribution-Fairburn GA - Fairburn, GA

Met packing line goals by restocking packing materials, reporting issues, and keeping stations organized. Complied with safety measures to protect the team and company assets. Followed written and verbal instructions to prioritize work and meet daily demands. FRONT DESK MANAGER 10/2018 - 09/2019

Stay Express Inn & Suites - Union City, GA

Managed front desk operations, ensuring smooth guest check-in and check-out processes. Trained and supervised front desk staff, promoting teamwork and service excellence. Coordinated reservations using property management software to optimize room occupancy. Handled guest inquiries and complaints, providing timely and effective resolutions. Collaborated with housekeeping to ensure room readiness for incoming guests. Assisted in scheduling staff shifts, balancing coverage with peak demand times. Oversaw cash and credit card payment transactions at the front desk, and performed night audits. DRIVER INDEPENDENT CONTRACTOR 02/2017 - 09/2018

Lyft - Atlanta, GA

Managed time and routes to meet customer demands, and provide customer satisfaction. Used GPS and map navigation to plan most efficient route. VEHICLE TRANSPORTER 07/2015 - 01/2017

Quality Drive Away - Griffin, GA

Transported vehicles safely between locations ensuring compliance with regulations. Maintained accurate dot logs of vehicle movements and transport schedules daily. Delivered vehicles in perfect condition without damage or missing parts. FRONT DESK MANAGER 02/2009 - 06/2013

Super 8 Hotel - Richmond, Va

Trained and supervised front desk staff, promoting teamwork and service excellence. Handled guest inquiries and complaints, providing timely and effective resolutions. Managed guest check-in and check-out procedures, reservations, and payments. DELI BAKERY MANAGER 04/2009 - 08/2011

Food Lion/Delhaize America - Richmond, Virginia

Supervised daily bakery operations and staff performance. Coordinated inventory management and supply ordering processes. Implemented quality control measures for baked goods. Trained new employees on baking techniques and safety protocols. Maintained cleanliness and organization of baking workspaces. Scheduled employees to keep bakery shifts well-staffed for peak times and holidays. Education and Training

Newnan High School - Newnan, GA High School Diploma 06/1986

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