Administrative & Operations Coordinator

Berenice Pena

Deming, NM ***** +1-575-***-**** ****************@*****.***

Work Experience

HR Clerk

OFI Deming, NM

July 2025 to Present

Job Responsibilities:

-Answer and direct incoming phone calls in a professional and timely manner.

-Coordinate and conduct employee orientations, ensuring new hires are informed of company policies, procedures, and workplace expectations.

-Assist employees with the company application, including account setup, submitting sick leave, vacation requests, and resolving issues related to missing work hours or pay.

-Maintain accurate and confidential employee records, including medical documentation and other personnel files.

-Perform general administrative duties such as copying, faxing, filing, and organizing documents. Machine Operator

Saputo cheese USA Inc. Las Cruces, NM

February 2023 to Present

Supervise of stacking string cheese on the machine. Sometimes if the product is wrong packed I called the mechanics to fix the problem on the machine. If cheese would be packaged wrong I would go and let the other machine operator from wet pack and they would fix the product. Maintain work area clean and organized. Assessment Coordinator

Deming Senior Citizens Deming, NM

October 2017 to Present

My responsibilities are assess clients and review clients files. On a daily basis I would answer phones, take massages, scan paper work, fax, and email. Great clients and sign them in at front desk. Assess clients needs and make appropriate referrals to agencies, programs and services. Finish dead lines on time. Maintain up date accurate records to establish policy company. Help on other departments when need it. Assistant Manager

Your Credit Inc Deming, NM

April 2012 to March 2014

My job descriptions was collect payments of clients creat new accounts. I would go to the bank on a daily basis and handle money bag. I would have a money drawer and collect money from clients. Look over new applications for loans. Answer phones, fax, and take massages on a daily basis. When manager was absent I would have the responsibility to open and close store.

Supervisor

Education

Dental Assistanting (Dental Assistant)

Pinnacle Institute Las Cruces, NM

December 2021 to Present

Medical Billing & Coding (College)

Pinnacle Career institute Deming, NM

May 2026 to June 2026

Upper secondary education

General Studies (High School)

Deming High School

High school diploma

Skills

Microsoft Word Clean workspace maintenance HARPC Microsoft Powerpoint Medical office experience Microsoft Office Google Workspace Office management Attention to detail Microsoft Outlook Medical terminology Computer skills Sterilization Costumer service Patient monitoring Care plans Restaurant experience Sales Shipping & Receiving Food handling Merchandising Communication skills Employee relations Technical Proficiency Front desk Banking Management Mail distribution Administrative experience Microsoft Excel Office experience Supply Chain Office supply management Windows Human resources Lead generation Supervising experience Appointment scheduling Nursing home experience Customer service Driving Load & Unload Teamwork Workplace safety Multi-line phone systems Catheterization Logistics Typing Clerical experience Inventory Control Assistant Manager Experience HACCP Time management Filing Computer operation Greeting customers Organizational skills Freight Experience

Languages

Spanish - Fluent

Bilingual

English

Certifications and Licenses

CPR Certification

Driver's License

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