Administrative Support Specialist and Scheduler

Summary

Detail-oriented and dependable administrative professional with over 10 years of experience in clerical support, customer service, data entry, and office administration. Proven ability to manage multiple tasks efficiently while maintaining accuracy and organization. Strong communication, time management, and problem-solving skills with a commitment to providing excellent customer service and operational support.

Authorized to work in the US for any employer

Work experience

Station Traffic Coordinator

Allen Media Group • Quincy, IL

September 2018 to Present

• Coordinate and schedule client advertising spots to ensure accurate placement within designated programming.

• Maintain strict attention to detail to prioritize premium advertising placements and maximize client satisfaction.

• Monitor programming changes and proactively manage preempted advertisements to minimize revenue loss.

• Collaborate with Account Executives to resolve scheduling conflicts and maintain client relationships.

• Process and record client payments and deposits accurately.

• Maintain organized financial records and completed deposit files.

• Demonstrate strong time management skills by planning and preparing schedules in advance. Private Party Specialist

Herald Whig • Quincy, IL

August 2015 to September 2018

• Assisted customers with creating classified advertisements, including listings for real estate, vehicles, rentals, and garage sales.

• Provided exceptional customer service while handling inquiries and processing requests.

• Directed incoming calls to appropriate departments and personnel.

• Performed data entry tasks while maintaining accuracy and efficiency.

• Maintained confidentiality and professionalism in all customer interactions. Residential Trainer

Community Villa • Quincy, IL

August 2010 to August 2015

• Supported individuals in developing independent living and social skills.

• Assisted clients in achieving personal goals related to recovery and self-sufficiency.

• Maintained detailed and accurate documentation of client services and progress.

• Provided compassionate care while promoting client independence and well-being.

• Utilized strong communication, customer service, and organizational skills. Food & Nutrition Assistant

Blessing Hospital • Quincy, IL

November 2007 to August 2014

• Prepared and assembled patient meal trays according to dietary requirements and physician orders. Briana Parrish

+1-573-***-**** / ************@*****.*** / Quincy, IL 62305

• Ensured food presentation and accuracy to maintain high patient satisfaction standards.

• Operated dishwashing and sanitation equipment while maintaining cleanliness and safety protocols.

• Assisted team members with stocking supplies, organizing inventory, and preparing for subsequent shifts.

• Demonstrated strong teamwork, customer service, and attention to detail. Education

Office Technology - Administrative Assistant (AAS) John Wood Community College • Quincy, IL

2011 to 2014

High school Diploma

Quincy Senior High • Quincy, IL

2006 to 2009

Skills

Additional information

• Reliable and accountable professional with strong organizational abilities.

• Adaptable and quick to learn new systems and procedures.

• Visual and hands-on learner who enjoys taking on new challenges.

• References available upon request.

Microsoft Access Level 1 & 2 Microsoft Word Time management Written & Verbal communication Data entry Attention to detail Teamwork Keyboarding 55 wpm Clerical Support Organizational skills Customer service Microsoft Excel Level 1 & 2 Records management

Contact this candidate