Teller, customer service, solution specialist

James P. Lorick, II

*** ******** **. ********, ** 13204

Tel. 315-***-**** Email: **********@*****.***

KEYWORDS: Management; Customer Service; Retail Sales; Banking;

OBJECTIVE: To obtain a full-time permanent position in a highly advanced organization where I can utilize my excellent

customer service, management and sales experience to be an asset to the company and excel within.

SKILLS:

Networking • Communication • Solution Specialist • Goal Oriented • Urgent Patience

EDUCATION:

Onondaga Community College, Syracuse, NY 1994-1996

QUALIFICATIONS:

Associate in Business Management 1996

EMPLOYMENT HISTORY:

Retail Sales Manager Archtelecom/ T-Mobile 7983 Brewerton Rd Cicero NY 2016- 9/11/2023

Sales

Customer Service

Inventory duties

Order processing

Supply orders

Mandatory sales quotas

Leadership and mentoring

Supervise and train up to 5-10 employees

Event planning

Minor phone repairs

Store Manager, Mobile Link Cricket LLC, Syracuse, NY 2012-2015

Customer Service

Inventory duties, order processing and supply ordering

Great leadership and mentor skills

Account management

Meet mandatory monthly sales quotas

Supervise, train and mentor 3-6 employees

Event Planning and Marketing

Teller, Solvay Bank, 1537 Milton Ave, Solvay, NY 2001-2004

Customer Service

Processing banking transactions and account functions

Handling large amounts of currency both foreign and domestic

Practicing security and theft prevention

CEO, L&L Media and Entertainment, Syracuse, NY 2013-Present

Event Planning and Marketing

Media and graphic design such as Logos, Flyers, Business Cards,

Resumes, Brochures, Greeting and Holiday Cards

Computer maintenance and general computer knowledge

Music Production/Engineering and Studio availability

Youth Counselor, Project S.A.V.E., Syracuse, NY 2004-Present

Tutor and Mentor young adults of ages 13-18

Basic computing classes such as Microsoft Office

Seminars, Events and Trips

Annual Basketball Tournament/Fundraisers

REFERENCES: Available upon request.

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