Experienced Restaurant Manager & Hospitality Leader
Resume:
Juliet Yoshiike
**** ********* ** ********** ******** 60062
Contact # +847-***-****
Email add: **********@*****.***
Career Objective:
Experienced Restaurant Manager with more than 15 years of experience in the hospitality industry. Particularly in overseeing all aspects of food and beverage operations, with exceptional leadership skills, proven success in driving customer satisfaction, increasing profit while controlling the cost. A passionate leader that has an ability to train staff with standard operating procedures. Knowledgeable with P&L and restaurant’s finances.
Job Experience
Restaurant Manager
Loews O’Hare Chicago Hotel
June 15, 2025-Present
5300 N river Rd. Rosemont, Illinois 60018
Duties and Responsibilities:
● Supervises the day to day operation of the food and beverage department.
● Assist the Food and Beverage Manager in controlling and analyzing, on-and ongoing basis of quality level of products and services, guest satisfaction, merchandising and Marketing, Operation costs, sanitation and cleanliness and hygiene, ensuring optimum performance in specific areas as assigned in the above areas.
● Established and maintains effective employee relations
● Conducts, under the guidance of the Food and Beverage Manager, such functions as hiring specific levels of employees, employee orientation, on-the-job performance appraisal, coaching and suspension if necessary to ensure appropriate staffing and productivity.
● Develop formal training plans and conduct on-the-job training sessions for the Food and Beverage Department employees.
● Assist the Food and Beverage Manager with the compilations of new menus and beverage lists.
● Oversees the preparation, presentation and service of Food and Beverage products to ensure highest quality at all times.
● Assist the Food and Beverage Manager in all administrative areas, including but not limited to Food and Beverage recipe files, departmental checklist and departmental Reports
Dining Supervisor
Compass Group-Northwestern University
April 28, 2025-Present
633 Clark St., Evanston, Illinois 60208
Restaurant Manager (Pre-opening)
City of Dreams Manila
May 5, 2014 – January 26, 2025
MCE Leisure (Phil) Corp.
Aseana Ave. cor. Roxas Blvd Entertainment City, Paranaque
02-800-8080
May 5, 2014 – January 26, 2025
Duties and Responsibilities:
● Supervises the day to day operation of the restaurant.
● Conducts daily briefing among the staff before the start of the service operation.
● Supervises the waiters and other dining and kitchen personnel, sees to it that the service is executed in accordance with the prescribed standards.
● Monitors the performance of the staff and sees to it that they follow the standard procedure and abide by the existing house rules, regulations and policies.
● Checks/inspects orderliness and cleanliness of the table appointments and set-up of the dining area.
● Controls and analyze, on-and ongoing basis of quality level of products and services, guest satisfaction, merchandising and marketing, Operation costs, sanitation and cleanliness and hygiene, ensuring optimum performance in specific areas as assigned in the above areas.
● Established and maintains effective employee relations
● Conducts hiring specific levels of employees, employee orientation, on-the-job performance appraisal, coaching and suspension if necessary to ensure appropriate staffing and productivity.
● Oversees the preparation, presentation and service of Food and Beverage products to ensure highest quality at all times.
● Participates in the preparation of the Hotel Strategic Plan, Marketing Plan, Goal Program and the Food and Beverage Departmental Budget.
● Ensure on-going profitability and have knowledge of financial matters.
● Prepares and justify P&L.
Assistant F&B Operations Manager
Widus Hotel and Casino
October 16, 2013 – April 25, 2014
Freeport, Clark, Pampanga
Concierge Head/ Assistant Restaurant Manager/ Receptionist
Tagaytay Highlands, International Golf Club Inc.
August 16, 2005 – October 12, 2013
Educational Attainment
Bachelor of Science in Hospitality Management
Major in Hotel and Restaurant Management
Rogationist College
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