Programme Operations and Capacity Building Specialist

MUBARAK SUNMISOLA OYELEKE

Address: Ilorin, Kwara State, Nigeria

Phone: +234 814-***-****

E-mail: ***********************@*****.***

LinkedIn: linkedin.com/in/mubarak-oyeleke-

394126212

PROFESSIONAL SUMMARY

Results-driven Programme Operations, Capacity Building, and Administrative Support Professional with 8+ years of experience supporting public sector programmes, stakeholder engagement, training delivery, programme implementation, and operational administration. Proven ability to coordinate large-scale capacity-building initiatives, facilitate multi-stakeholder engagements, and support digital transformation programmes that improve service delivery and institutional effectiveness. Experienced in planning and delivering training programmes, coordinating workshops and review meetings, supporting implementation of Electronic Civil Registration and Vital Statistics (e-CRVS) systems, and ensuring compliance with data quality standards. Demonstrated success in training over 500 participants, mentoring registration professionals, supporting civil registration operations for over 4,000 citizens, and strengthening institutional capacity through structured programme coordination.

Highly organized and detail-oriented professional with expertise in programme coordination, stakeholder management, documentation, reporting, event logistics, and administrative operations. Proficient in Microsoft Office Suite, Power BI, Google Workspace, Zoom, Microsoft Teams, Notion, Asana, Canva, and other digital collaboration tools. CORE SKILLS

Programme Coordination & Operations

Stakeholder Engagement & Relationship Management

Capacity Building & Training Facilitation

Event, Workshop & Meeting Coordination

Administrative & Operational Support

Monitoring, Evaluation & Reporting Support

Data Quality Assurance & Documentation

Civil Registration Systems (e-CRVS)

Report Writing & Documentation Management

Customer Service & Client Relations

Remote Collaboration & Virtual Programme Support

Microsoft Office Suite (Excel, Word, PowerPoint, Data Analysis & Reporting) PROFESSIONAL EXPERIENCE

Vital Registration Officer I Dec 2025 Present

National Population Commission, Nigeria

Lead coordination and implementation of e-CRVS capacity-building programmes across five Local Government Areas in Kwara State.

Facilitate 7-day training programmes for 500+ participants including Registrars, Deputy Chief Registrars (DCRs), ad hoc staff, healthcare workers, and stakeholders.

Conduct competency-based assessments to evaluate registration accuracy, data quality compliance, and operational readiness. Train and mentor 50+ Registrars and 5 Deputy Chief Registrars. Coordinate stakeholder engagement sessions and bi-monthly virtual review meetings. Provide virtual onboarding and technical support to 200+ diaspora beneficiaries via Zoom, Microsoft Teams, Google Meet, and WhatsApp.

Vital Registration Officer II 2022 Nov 2025

National Population Commission, Nigeria

Supported civil registration operations for 4,000+ citizens while ensuring accuracy, confidentiality, and compliance with national standards.

Delivered e-CRVS implementation and data quality training for 300+ personnel across five Local Government Areas. Served as ICT Support and Data Control Reviewer responsible for validation of registration records prior to approval. Supported integration of civil registration systems with national identity processes for NIN and birth registration issuance. Customer Service & Marketing Associate 2020 2021

Benin Electricity Distribution Company

Managed customer inquiries, service requests, and documentation in line with service delivery standards. Supported customer engagement initiatives and contributed to service improvement processes. Maintained accurate customer records and ensured timely resolution of service issues. Graduate Teacher (NYSC) 2020 2021

Hussey College

Delivered classroom and virtual instruction using digital learning tools during COVID-19 disruptions. Maintained academic records and monitored student performance and progression. Coordinated extracurricular activities and supported student engagement programmes. Event Operations & Client Coordination Officer 2015 2019 Natunkhatop

Coordinated client engagement, scheduling, and operational communication for engineering, agricultural, construction, and sanitation projects.

Managed meetings, follow-ups, and stakeholder communications on behalf of executive management. Supported business development and client relationship management activities. Contributed to execution of service contracts including fumigation projects for Nigeria Tobacco Company, Ilorin. TOOLS

Microsoft Office Suite

Power BI (Intermediate)

SQL (Basic)

Zoom

Microsoft Teams

Google Workspace

Notion

Asana (Workflow & Project Management)

Canva (Intermediate Design & Reporting Visuals)

CERTIFICATIONS

Asana Software Managing Workflows & Projects Seamlessly (June 2026) Alison Certificate Verification. Completed structured training in project coordination, workflow management, task tracking, team collaboration, workflow optimization, project planning, and cross-functional coordination. EDUCATION

Bachelor of Science (B.Sc.) Economics 2019

Kwara State University, Nigeria

LANGUAGES

English Fluent (Written & Spoken)

Yoruba Native

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