Customer Relations & Operations Manager (17 Years)

Cristina Iglesias

Charleston, SC

954-***-**** ****************@*****.***

Career Objective

Results driven professional with over 17 years of experience in customer service, operations, sales, and business management. Proven ability to work independently, communicate effectively, and manage multiple priorities in a fast-paced environments. Seeking a remote position where I can leverage my organizational skills, professionalism, and dedication to delivering exceptional customer experiences while contributing to a company’s long-term success.

Experience

Owner The Fried Green Banana Food Truck

Charleston, SC December 2022 – December 2025

• Manage all aspects of daily operations including ordering, inventory, and bookkeeping

• Handle administrative tasks and customer relations

• Lead sales initiatives and host events to promote the brand

• Recruit, hire, and supervise staff

• Represent the business in community and vendor events Manager/Bartender Locals

Charleston, SC October 2018 – December 2023

• Oversaw daily restaurant operations, staff management, and team development

• Managed inventory, ordering, and bookkeeping duties

• Focused on customer service and sales growth

• Drink preparation, customer interaction, safety compliance, operational maintenance, technical knowledge in high pressure environment

Bar Manager/Bartender Buddha Sky Bar

Delray Beach, Fl January 2016 – October 2019

• Oversaw daily restaurant operations, staff management, and team development

• Managed inventory, ordering, and bookkeeping duties

• Focused on customer service and sales growth

• Drink preparation, customer interaction, safety compliance, operational maintenance, technical knowledge in high pressure environment

• Hiring/Firing

Bartender Rocco’s Tacos

Fort Lauderdale, Fl 2009 – 2015

• Drink preparation, customer interaction, safety compliance, operational maintenance, technical knowledge in high pressure environment

Education

B.S. in Culinary Management

The Art Institute of America, 2013

Certificate in Food Truck & Business

Trident Technical College, 2020

High School Diploma

Western High School, 2009

Skills

• Extensive knowledge of beer, wine,

and spirits

• POS proficiency

• Cash handling

• Speed and accuracy under pressure

• Bar setup, breakdown & inventory

control

• Garnish preparation & presentation

• Responsible alcohol service

Contact this candidate