Remote Administrative Assistant - Operations & Reporting

Pooja Suresh

979-***-**** *****.*******@*****.*** linkedin.com/in/pooja-suresh-tamu26

EDUCATION

Texas A&M University College Station, Texas

Master of Science in Management Information Systems - GPA: 4.0 May 2026 Nitte Meenakshi Institute of Technology Bangalore, India Bachelor of Computer Science Engineering - GPA: 4.0 June 2021 EXPERIENCE

Micron Technology Idaho, USA

Program Manager Intern - AI & Digital Transformation May 2025 - December 2025

● Owned portfolio of 5 AI projects across procurement analytics, workflow automation, and service delivery, delivering launches on schedule while maintaining weekly status logs, and dependency plans across global stakeholders.

● Built Tableau supplier performance dashboard by integrating operational datasets into a centralized reporting layer, reducing insight latency from 48 hours to near real time and enabling faster supplier decisions.

● Automated procurement operations reporting by designing ETL pipelines to load SAP Ariba open-PO data into Snowflake and distributing 70 weekly reports, saving 17 hours per week and improving PO closeout by 50%.

● Launched an autonomous sourcing capability by applying NLP to classify and route purchase requisitions, enabling self- serve sourcing for 7K requestors, under $100K and reducing manual buyer involvement for low-complexity intake. LTIMindtree Bangalore, India

Technology Consultant August 2021 - June 2024

● Led cross-functional delivery as primary point of contact across 4 global teams (Japan, Europe, U.S., India), ensuring on- time releases, aligning sprint goals, coordinating UAT regression, and managing dependencies in Agile cadence.

● Influenced engineering and leadership decisions by running automation tool POCs (Cypress, WebdriverIO) and presenting cost-benefit tradeoffs, supporting a 2-year client contract extension.

● Scaled test automation suites by leading a 25-member team to implement automated testing with Azure DevOps and Jenkins, achieving 90% coverage.

● Improved production reliability by developing a JUnit-based monitoring framework to detect inactive microservices, reducing troubleshooting effort and improving uptime for DevOps and support teams. PROJECTS

AR System Implementation – Artemis Logistics (End-to-End Technical Delivery) Designed end-to-end project charter for AR-assisted system, building scope documents, workflows, Gantt, PERT charts, and resource plans on MS Project.

Air Quality Early-Warning System Using IoT Sensors (Indian Institute of Science, Bangalore) Deployed IoT air-quality sensors and streamed data into ThingSpeak, to generate time-series datasets and real-time dashboards; trained ML models to forecast AQI/PM2.5, enabling early-warning alerts and air-quality interventions. Point of Sale Migration & Optimization – AWS EC2, MariaDB, MongoDB Migrated a legacy POS system from a relational database to a NoSQL architecture on AWS EC2, designing sharded ETL pipelines that reduced query latency by 40% and improved horizontal scalability for high-volume transactions. Deep Learning Based Face Mask & Social Distancing Detection (IJECE Publication) Built a real-time detection system using YOLOv4 + MobileNetV2, achieving 97% accuracy and enabling resource-efficient computer vision inference suitable for edge devices. SKILLS

Certifications: Professional Scrum Master, Google Project Management, ISTQB Certified Tester Programming: Java, JavaScript, Python, SQL, MySQL

Technical Skills: Microsoft Copilot, Generative AI, AI Agents, Machine Learning, Power Automate, UiPath (RPA), Tableau, Power BI, Snowflake, JIRA, Bitbucket, Azure Repos, Databricks, AWS, Microsoft 365, VS Code, MS Project Project: Program Management, Agile Methodology, SDLC, Project Release Planning, Requirements Gathering, Feasibility Analysis, Risk Assessment, Business Planning, Prompt Engineering, Stakeholder Engagement Interpersonal Skills: Time Management, Communication skills, Problem Solving, Analytical Skills, Critical Thinking LEADERSHIP & VOLUNTEERING

● Coordinated Micron Gives community event, organizing events for veterans and ensuring smooth logistics.

● Led logistics for Salvation Army food distribution, supporting food access for 200+ families.

● Managed onboarding operations for 100+ MBA Flex students, organizing schedules and residency planning.

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