Restaurant General Manager & Operations Leader
Resume:
Austin Krieger
Fayetteville, NC 238311
***************@*****.***
Dedicated, hardworking management professional with extensive daily planning and operations expertise. I am skilled in staff training/development and sales. Background includes inventory management, quality control & assurance, P&L responsibility, payroll, scheduling, vendor relations, sales, marketing, as well as customer satisfaction & retention.
Certifications Education
ServSafe Diploma, Charles E. Jordan High School
Certified Food Safety HAACP Manager University of North Carolina at Greensboro Virginia Sales License Virginia Peninsula Community College Professional Experience
Wendys
GM
Muncy, PA
October 2025 - Present
-Payroll and labor control
-Training and cettifications
-Cash Management
-Truck Orders and Food Cost control
-Self FSA inspections along with Ecosure/State Health Inspections
-Driving sales with marketing and execution through leadership
-Floated to assist other stores within the market
-Cash Orders
-Total Restaurant Cleaning taks daily, monthly and weekly
-Store Inventory
-Training schedules and weekly schedules
-Orientation for new hires, hiring and interviews
-Team evaluations
Wendys
Assistant GM
Lewisburg, PA
May 2025 - October 2025
-Payroll and labor control
-Training and cettifications
-Cash Management
-Truck Orders and Food Cost control
-Self FSA inspections along with Ecosure/State Health Inspections
-Driving sales with marketing and execution through leadership
-Floated to assist other stores within the market
-Cash Orders
-Total Restaurant Cleaning taks daily, monthly and weekly Red Lobster
Line Cook/Culinary Grill Master
Fayetteville, NC
October 2024 - March 2025
- Executed food recipes according to restaurant standards.
-Adhered to food safety in accordance with restaurant specifications and North Carolina Food safety protocols.
-Responsible for equipment and overall restaurant cleanliness.
-Engaged with FOH and BOH to communicate shift readiness, ticket time, communication With management for any immediate obstacles.
- Worked as an Expo to lead FOH and BOH staff for food quality and timeliness.
-Trained new staff members on the line.
Olive Garden
Line Cook/Prep Cook
Newport News VA
October 2023 - February 2024
-Executed food and recipes according to restaurant standards.
-Adhered to food safety in accordance with restaurant specifications and Virginia food safety protocols.
-Responsible for food preparation in the morning for shift readiness.
-Responsible for putting away produce and main truck orders in accordance with FIFO and proper organization.
-Ensured food presentation and quality control as expo for lunch and dinner service.
-Engaged FOH and BOH staff to communicate obstacles throughout service and provided solutions.
-Helped build team morale during service to create a positive working environment. Client Advisor, Casey BMW
Newport News, VA
March 2023 - July 2023
- Worked towards achieving individual and team sales targets.
- Demonstrated a comprehensive understanding of vehicle specifications, including safety features, performance, and technology.
- Negotiated sales terms and agreements, aiming for highly satisfied clients. Restaurant Manager, The Williamsburg Inn
Williamsburg, VA
September 2022 - February 2023
- Successfully managed staff and customer relations, ensuring exceptional service delivery.
- Conducted training and staff assessments to enhance team performance and guest satisfaction.
- Implemented 5-Star Forbes Standards for FOH staff, resulting in elevated guest experiences.
- Coordinated food and beverage tastings for seasonal menus and special events.
- Collaborated with kitchen and hotel staff to create a seamless experience for guests.
Service and Beverage Manager, Outback Steakhouse
Newport News, VA
December 2020 - July 2023
- Managed staff and customer relations, providing top-notch service to maximize guest satisfaction.
- Implemented efficient inventory management and budgeting practices.
- Utilized strong marketing skills to increase sales and establish partnerships with local businesses.
- Oversaw and enforced strict compliance with all food safety regulations, following both company policies as well as local health and safety regulations.
- Managed quality control measures, monitoring temperatures, and conducting internal audits, ensuring that food quality and execution achieve high standards.
- Managed inventory, food orders, and truck logistics to optimize operations. Manager, Arnold’s Famous Hamburgers
Various Locations, South Carolina
July 2017 - May 2019, February 2020 - December 2020
- Ensured consistent food quality and execution across multiple locations.
- Managed inventory, food orders, and truck logistics to optimize operations.
- Conducted comprehensive training for new staff members.
- Implemented effective local marketing strategies to drive business growth. Kitchen Manager, Tucanos Brazilian Grill
Greenville, SC
May 2019 - February 2020
- Maintained food quality and adherence to company standards.
- Promoted organization and cleanliness to create a hygienic environment.
- Trained kitchen staff to ensure efficient operations. References Available Upon Request.
Contact this candidate