Compliance-Focused Administrative Support Specialist

Travis Parkel

321-***-**** • **********@*****.*** • Melbourne, Florida

PROFESSIONAL SUMMARY

Administrative support and compliance-focused professional with experience in government documentation processing, technical support, and confidential record management. Skilled in remote communication, data entry accuracy, regulatory correspondence, scheduling, and multi-system administration. Proven ability to manage high-volume workflows while maintaining compliance standards and delivering exceptional client support. WORK EXPERIENCE

Environmental Health Specialist Department of Health State of Florida 02/2025 – Present

● Manage high-volume administrative workflows while ensuring data accuracy and timely reporting.

● Support compliance initiatives through detailed documentation, file management, and correspondence tracking.

● Over 900 enforcement actions within a 4 month period. Software Support Agent Percepta 01/2024 – 02/2025

● Provided remote technical support for clients using proprietary software systems.

● Assisted users with troubleshooting procedures and software navigation through the phone.

● Maintained performance metrics in a fast-paced, high-volume support environment. Investigator DCF 09/2022 – 12/2023

● Conducted confidential interviews and documented case findings.

● Managed sensitive records, background checks, and drug screening documentation.

● Coordinated scheduling, transportation, and communication between clients, internal personnel, and third party organizations.

● Prepared organized reports and maintained accurate electronic records for case management purposes. EDUCATION

University of Central Florida — BGS Interdisciplinary Studies in Medicine and Health Sciences (2021)

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