Customer Service and Networking Support Professional
Resume:
KEVIN MYHRER
St Paul, MN 55101
612-***-**** ********@*****.***
OBJECTIVE
Application of my experience and varied skills in a diverse work environment; are to excel at any task provide and apply a genuine focus in my work in order to assist in the success and smooth operation of the business at which I am employed.
EDUCATION
• Coon Rapids High School, graduated 1981
• Cambridge Community College 1998 – 2001
Associate of Science Degree in (CNET) Computer Networking & Telecommunications
• Metropolitan State University
BA 2011 – 2015
• Saint Paul College
ASL Certificate 2014
EMPLOYMENT HISTORY
Fantasy Gifts 12/2020 – 02/2023
• Greeting customers
• Helping customers finding products.
• Checking customers out.
SP+ 03/2019 – 04/2020
• Greeting customers
• Helping customers leaving
Imperial Parking 04/2017 – 03/2019
• Greeting customers
• Helping customers leaving
InSitu Technologies 03/2016 – 03/2017
• Data entry into Quick Books Sales Orders and Invoices for various customers countries; i.e. Germany, Brazil, Italy, UAE Dubai, Saudi Arabia, Jordan, Mexico, El Salvador, Solvakia are a few places.
• Shipping products using DHL, UPS, FedEx.
• Create purchase orders and receiving items.
• QA cycle folders using QB app
Mississippi Market Co-op 06/2007 – 03/2011
Scanning Coordinator
• Data entry of all products in the store, maintained data base.
• Entered all sales, maintained all worksheets.
• Installed new POS system.
• Made all sale signage and put them out for sales.
• Audited two stores for accuracy.
Wisteria Design Studio LTD 10/2005 – 03/2007
Position: Office Manager
• Sales floor representative and cashier.
Determined what the customer needed; i.e. floral arrangement.
• Designed floral arrangements, coordinated wedding consultations; took orders for weddings, funerals, birthdays, events, other occasions.
• Money Management, sales reconciliation, accounts payable, accounts receivable, payroll, supplies ordering.
• Maintained office and department files, records, schedules, and statistics.
• Typed letters, memos, reports, and work orders.
• Annual and monthly supplies inventory, maintained multiple database.
• Set-up and breakdown for events, weddings. Of note: Symphony Ball, MN Gala, setup for the Goldie Hawn Institute event, Macy’s.
• Worked quickly and creatively in a high pressure environment, excelled at crisis management.
GNC (General Nutrition Corp) 02/2004 – 09/2005
Position: Assistant Manager
• Sales floor representative and cashier.
Determined what the customer needed.
• Checked the guests out at the register.
• Managed the funds for registers and safe, prepared bank deposit.
• Trained personnel, ordered supplies, shipment receiving and processing.
• Set-up and arranged store promotions for different holidays.
Millennium Security 03/2002- 09/2003
Position: Site Supervisor
• Assist Management and security at two customer locations.
• Started at entry-level position and within four moths promoted to site manager.
• Responsible for scheduling, security, customer service, general clerical/management duties and breakdown.
U.S. Government – Department of Veterans Affairs 04/2001 – 04/2002
Department of Economic Security – Cambridge WorkForce Center
Position: PC Support / Veterans Employment Representative Assistant
• Configured PC software and hardware.
• Identified and resolved hardware and software issues.
• Served as Liaison between Department Help Desk and end users.
• Trained office staff on new computer software.
• Entered data about Veterans information.
• Screened new job openings and referred qualified veterans to jobs.
• Entered and maintained veteran applications in WINS and MN Job Bank.
• Prepared and mailed correspondence to area veterans, service officers, and veterans’ organizations.
• Maintained office and department files, records, schedules, and statistics.
• Referred veterans to supportive services when appropriate.
U.S. Navy 10/1981 – 10/1996
Position: MS2 (Mess Management Specialist 2nd Class) / E5; Honorably Discharged
• Bases and Ships served on:
USS New Jersey, USS Constellation, USS Rodney M. Davis, Naval Air Station Kingsville, CNATAR Strike DET, Naval Station Great Lakes
• Managed and operated food service facilities and military lodging.
• Progressed from an entry-level position in customer service during time in the service to final assignment as an Administrative Manager.
• Maintained office and department files, records, schedules, and statistics.
• Ensured efficient operation of dining facilities and transit housing.
• Received numerous Letters of Commendation, including ones from:
USS Rodney M Davis 1991 (twice)
Naval Training Center Great Lakes 1996
Rear Admiral Tracey 1996 Great Lakes
MILITARY AWARDS AND DECORATIONS
• Joint Meritorious Unit Award 28 June 1991
• Meritorious Unit Commendation
• Battle “E” Ribbon
• Good Conduct Award 3rd
• National Defense Service Medal
• Southwest Asia Service Medal with Bronze Star
• Sea Service 4th
• Kuwait Liberation Medal
Reference:
Kevin Chambers
200 10th Street East # 608
St Paul, MN 55101 763-***-****
Matthew Nyberg
200 10th Street East #203
St Paul, MN 55101 651-***-****
********@*****.***
Julie Bentley
1444 Kings Wood Lane
Eagan, MN 55122 651-***-****
InSitu Technologies Inc.
539 Phalen Blvd
St Paul, MN 55130
651-***-**** Supervisor – Amjad Ahmad
Imperial Parking
333 S 7th Street
Minneapolis, MN 55402
612-***-**** Supervisor – Ryan
Mississippi Market 40 hours week, $14.75/hr
1500 7th Street West
Saint Paul, MN 55102
Supervisor – Angie Davis
Wisteria Design Studio, LTD 40 hours week, $13.30/hr
275 Market Street
Suite 50
Minneapolis, MN 55405
Supervisor – Russell Toscano
GNC 40 hours week,
Riverdale Crossing
13060 Riverdale Drive N.W.
Coon Rapids, MN 55448
Millennium Security LLC 40 hours week
1413 14th Avenue N.
Minneapolis, MN 55411
Phone: 612-***-****
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