OBJECTIVE
To obtain a challenging
UI/UX Designer position
where my creativity,
problem-solving skills,
and experience
in designing engaging
and user-friendly interfaces
can be utilized to enhance
user experiences
and drive business
objectives.
STEPHANIE LEDESMA
CUSTOMER SERVICE REPRESENTATIVE
BEHAVIORAL TECHNICIAN
GROUP HOME SUPERVISOR
CHILD CARE WORKER
TEACHERS ASSISTANT
As the person I am, I take pride in all work fields I work in, and I always bring my game face along with my best ideas. I am always at my best with reliability and timing as I hate unfinished task. I also like to be very organized and on time. I take pride in every position I work in and will always do my best.
CONTACT
********************@*****.***
Glendale, AZ
EDUCATION
SCHOOL OF FINE ART
BFA, Graphic Design
20XX
SKILLS
Phone Etiquette
Child Care
Microsoft Knowledge
Some IT knowledge
EXPERIENCE
DEXIAN- MARCH 2026-CURRENT ROLE:
AS A CSR HERE AT DEXIAN, I AM RESPONSIBLE FOR ANSWERING ALL CALLS THAT COME IN TO ASSIST WITH ADDITIONAL INFORMATION SUCH AS HOW TO OBTAIN OR RENEW A PASSPORT. I ALSO ASSIST WITH TRANSFERING CALLS TO THE CORRECT DEPARTMENT FOR WHICH THE CALLER IS TRYING TO GET A HOLD OF.
MAXIMUS- NOV 2025-FEB 2026
AS A CSR AT MAXIMUS, I WAS RESPONSIBLE FOR ANSWERING CALLS AND ASSISTING WITH HELPING PEOPLE APPLY FOR HEALTHCARE WHICH INCLUDED ME SITTING ON THE PHONE FOR 1-4 HOURS DEPENDING ON HOW MANY PEOPLE WERE APPLYING. I ALSO ASSISTED WITH HELPING OTHERS WHO NEEDED MEDICARE.
TENDER HEARTS LLC- NOVEMBER 2024-JUNE 2025
MY ROLE HERE AT TENDER HEARTS WAS A BT (BEHAVIORAL TECH) I ASSISTED THE CHILDREN THAT LIVED IN THE HOME WITH LAUNDRY, DISHES, SHOWERS, COOKING DINNERS AND OTHER HOUSE DUTIES, I ALSO WOULD HAVE TO PICK UP AND DROP THESE KIDS OFF TO THEIR DAY PROGRAMS FOR THE DAY. WE ALSO WOULD ASSIST WITH MEDS AND TAKING THEM TO DO OUTDOOR ACTIVITIES.