Office Administrator - Payroll & Compliance Expert
Resume:
ROBIN
GIFFORD
********@*****.***
Zebulon, NC 27597
Dynamic Office Administrator with expertise in compliance, payroll management, and administrative support. Proficient in database entry and document management, with strong attention to detail and a results-oriented mindset. Known for adaptability, creativity, and commitment to advancing organizational goals while ensuring a positive customer experience. PROFESSIONAL SUMMARY
SKILLS
• Office administration
• Payroll management
• Database entry
• Document management
• Time management
• Report preparation
• Customer relationship management
• Spreadsheet development
• Scheduling
• Word processing
• Telephone reception
• Calendar management
Nash Community College
Rocky Mount, NC
Some College (No Degree): Healthcare
Management Technology
Business Administration, Accounting,
Medical Office Practices
ECPI Computer Institute
Raleigh, NC
Honor Graduate Medical Computer
Specialist: Medical Computer Specialist
GPA: Graduated cum laude
Needham B Broughton High School
Raleigh, NC
High School Diploma
EDUCATION
Notary Public Commission expires
January 2027
ACCREDITATIONS
Eastern Automotive Repair Services - Office Administrator Youngsville, NC • 10/2025 - 01/2026
Carolina Heavy Transport, Inc. - Office Administrator Apex, NC • 10/2024 - 03/2025
Marks Clearing & Grading - Fleet Coordinator
Wendell, NC • 02/2024 - 09/2024
Marks Clearing & Grading - Accounting Department
Wendell, NC • 03/2023 - 02/2024
Dean's Inc. - Executive Secretary
Raleigh, NC • 07/2012 - 03/2023
WORK EXPERIENCE
Managed daily office operations, ensuring efficient workflow and adherence to company policies.
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Assisted in preparation and processing of payroll to facilitate prompt staff payments.
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Maintained confidentiality of sensitive information, adhering to strict data protection policies.
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Contributed to a positive work environment by fostering strong working relationships among colleagues.
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• Updated all employee files for federal compliance. Processed weekly payroll and maintained daily spreadsheets of dispatched calls.
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• Set up a program for dispatching daily calls.
• Liaised with NCDOT, NCDMV, and NCDOR to ensure compliance.
• Tracked equipment and trucks for proper preventative maintenance. Managed fleet schedules to optimize vehicle utilization and minimize downtime.
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• Input labor hours and parts for each work order. Liaised with NCDOT, NCDMV, and TransCarolina Permits regarding fleet needs for compliance.
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Processed all invoices and checks as part of accounts payable and receivable.
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Performed weekly payroll entry for checks not issued through Direct Deposit.
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• Reconciled all credit card transactions and bank statements. Maintained corporate records for both businesses and notarized all pertinent documents.
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Served as personal secretary to the VP of Dean's Inc. & President of Dean's Wrecker Service.
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• Maintained employee files, fleet records, and customer database. Acted as customer service contact for all customers and liaised with insurance companies and outside vendors.
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