Nguyen Ha Phuong
034******* **********@*****.***
ABOUT ME
I am a compassionate educator with a strong ability to empathize and a deep passion for working with people, particularly in supporting mental health and equipping teenagers with effective life problem-solving skills. With experience as a content creator and having successfully managed my own business, I possess strong skills in management, customer service, and engaging with clients through social media platforms. Additionally, I have served as a personal advisor, primarily through remote communication, working with both monolingual and bilingual young Vietnamese individuals.
EDUCATION
Hanoi National University of Education, Ha Noi, Viet Nam
(Bachelor of Psychology and Education)
-GPA: 3.41
-Graduation: April/2026
ACTIVITIES
1. MUOP TAROT ONLINE BUSINESS FOUNDER (NOVEMBER/2021 - NOW)
- Applied professional communication skills (feedback, active listening, empathy, reflective questioning, analysis, and information provision) to provide personal counseling to over 1,000 young individuals aged 16–27 on issues including self-esteem, relationship challenges, identity crises, decision-making difficulties, and personal development
- Developed brand recognition by building a TikTok channel, achieving over 25,000 followers within 6 months (2025)
- Maintained customer engagement through a fixed weekly livestream schedule and consistent posting times, resulting in over 2,000 Instagram followers within 2 months
- Managed a team of seven to enhance the quality of customer care services and community building
2. NGUYỄN HOÀNG NAM - PRIVATE ENGLISH CLASS ONLINE TEACHING ASSISTANT (JULY/2022 - DECEMBER/2022)
- Graded IELTS practice tests and provided detailed feedback on essays for a mixed-level class of secondary, high school, and university students
- Managed classroom operations by tracking homework completion, notifying students of outstanding assignments, and reporting progress to the lead instructor
- Tutored students struggling with IELTS Listening and Reading skills, designing personalized exercises to improve their performance
- Contributed to improving student outcomes, include emotional supporting and provide international university scholarship advice
3. INTERN AS SCHOOL PSYCHOLOGIST MAI DICH SECONDARY SCHOOL (MARCH/2025- APRIL/2025)
- Organized prevention programs, directly taught emotional management skills, and guided students in seeking mental health support when needed
- Collaborated in a team of three to manage a classroom, ensuring progress through tasks such as assessing students' mental health and identifying cases requiring intervention
- Adapted communication skills to suit the psychological traits of secondary school students
4. INTERN AS SCHOOL PSYCHOLOGIST CAU GIAY HIGH SCHOOL (AUGUST/2025 - NOW)
- Designed tailored prevention programs, taught and managed student behavior during prevention program sessions and experiential activities sessions.
- Guided students in completing mental health surveys, selected cases requiring intervention, and prepared case reports for future counselling
- Utilized communication skills aligned with topics of interest to high school students to build rapport and foster close relationships
- Demonstrated effective communication and teamwork skills with other team members and homeroom teachers
ADDITIONAL INFORMATION
Languages: English (fluent) IELTS: 6.5/9.0 (Speaking: 7.0) - 2021
Skills:
- Psychosocial Counseling
- Content Creation
- IELTS Assessment and Feedback
- Customer Relationship Management
- Problem-Solving
AWARD
- Writing contest “Chương trình đọc sách cùng bạn”: Consolation Prize
- 2030 Youth Force Vietnam’s “#BetterHealth”: Third Prize
- Scholarships for excellent students: 2 times