Administrative & HR Compliance Specialist

Lisa Burnett - *

LISA BURNETT

Upper Marlboro, MD I 301-***-**** I *************@*****.***

Administrative and HR professional with 10+ years of experience supporting onboarding, compliance, records management, employee documentation, and high-volume office operations within government and nonprofit environments. Proven ability to maintain accurate confidential records, support HR processes, and ensure compliance with organizational policies and federal requirements CORE COMPETENCIES

• HR Compliance & Audit Support

• Records & Filing Systems Management (Digital & Paper)

• High-Volume Administrative Support

• Correspondence Processing & Documentation

• Calendar & Email Management (Outlook, Teams)

• Procurement & Purchase Order Processing, Expense Tracking & Financial Coordination

• Data Entry & Database Management

• Policy & Procedure Compliance

TECHNICAL SKILLS

Microsoft Office & Collaboration: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint), Google Workspace, Microsoft Teams, Zoom, Slack, Typing 60 wpm

Financial & Travel Systems: Concur Government Edition, GovTrip, Harvest (expense tracking & reimbursement processing) HR Systems: BambooHR, PeopleSoft, E-Verify, Form 1-9 Verification & Compliance, USCIS Guidelines, Employee Onboarding/Offboarding, Background Checks, HR Records Management

Project & Workflow Tools: Monday.com, Visio

Document Management: Adobe Acrobat, SharePoint

PROFESSIONAL EXPERIENCE

Front Desk Receptionist/ Administrative Support (Temporary Position) American Association of Colleges of Nursing (AACN) I Washington, DC I Feb 2026 - Present

• Receives visitors and provides customer service support to incoming callers including handling calls and seeking additional information to respond promptly to call requests.

• Monitors AACN's Primary email inbox and responds to or forwards incoming inquiries to the appropriate staff member.

• Logs checks received by mail and mail them to the lockbox daily.

• Supports in-house meetings across all departments including submitting guest lists, supporting catering for the event, and other support as requested.

• Provides accounting support for UPS, Pitney Bowes, and FedEx accounts. Procurement and Human Resources Specialist

K. Parks Consulting, Inc. I Upper Marlboro, MD I Feb 2020- Oct 2025

• Supported employee onboarding and offboarding processes, including HR documentation review, employment verification, confidential records management, and compliance with organizational and federal requirements.

• Assisted with I-9 employment verification and E-Verify processing, and employee documentation review while maintaining compliance records and audit readiness. Lisa Burnett - 2

• Monitored employee performance evaluation timelines and ensured timely submissions from management.

• Processed and managed procurement related activities including purchase orders, contracts, requisitions, invoices, check requests, purchase card transactions, while ensuring compliance with procurement policies, and regulations and delivering responsive customer support.

• Provided proactive customer service to staff, venders, and management regarding procurement and Human Resources related inquiries.

• Served as liaison between internal departments to ensure proper document flow and adherence to procedures.

• Supported payroll processes, including time sheet tracking and issue resolution.

• Maintained digital and paper filing systems for personnel and financial records.

• Coordinated meetings, including scheduling, logistics, materials preparation, and communication.

• Managed vendor communications and service coordination for office operations.

• Assisted with I-9 employment verification and E-Verify processing, and employee documentation review while maintaining compliance records and audit readiness.

• Reviewed and maintained personnel files to support compliance audits and ensure documentation accuracy and completeness.

Lead Administrative Support Specialist

USDA OIG / K. Parks Consulting, Inc. I Washington, DC I Oct 2019- Feb 2020

• Provided administrative and HR support across multiple departments, including calendar management, correspondence, and reporting.

• Supported travel coordination, expense tracking, and reimbursement processing

• Maintained accurate filing systems and ensured compliance with organizational policies. Product Support Specialist

National Industries for the Blind I Alexandria, VA I Dec 2017 - May 20191

• Provided customer support to internal and external stakeholders regarding product documentation.

• Maintained databases and ensured accuracy of compliance records.

• Resolved inquiries and supported documentation processes for certification and compliance. Administrative Assistant (HEDIS Project)

Cigna-HealthSpring I Bedford, TX I Sep 2015- Dec 2017

• Performed high-volume data entry and document review for regulatory compliance.

• Conducted audits and resolved discrepancies to ensure accurate reporting.

• Generated Excel reports and tracked performance metrics for leadership review. Program Specialist

U.S. Food and Drug Administration (FDA) I Rockville, MD I Jun 2014-Sep 2015

• Provided administrative and logistical support for international travel programs.

• Prepared travel authorizations and expense packets using GovTrip and Concur.

• Trained and mentored new staff, developing manuals to ensure compliance with Federal Travel Regulations.

EDUCATION

Business Office Certificate I Jefferson Business School, Washington, DC

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