***********@*****.*** 304-***-**** Handley, West Virginia 25102 Online Digital Resume
PROFESSIONAL SUMMARY
Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Efficiently maintains transaction records, handles monies and updates accounts. Active listener with talent for guiding customers to appropriate products. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Punctual and honest [Job Title] with solid background in [Type] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. WORK HISTORY
Piggly Wiggly Supermarket. Kanawha City, WV
Cashier 03/2021 - 03/2022
SKILLS
EDUCATION
Lancaster High School
Lancaster, OH
GED
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
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● Worked flexible schedule and extra shifts to meet business needs. Helped customers complete purchases, locate items and join reward programs.
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● Restocked and organized merchandise in front lanes. Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
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Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
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Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
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● Checked identification for proof-of-age for alcohol and tobacco sales.
● Performed cash, card and check transactions to complete customer
● Product Stocking and Rotation
Product Weighing and
Measuring
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● Product Recommendations
● Machinery Upkeep
● Bagging Items
Julie Parsons
Grants Supermarket. Smithers, WV
Office Assistant 11/2018 - 12/2021
MTM Technologies. Charleston, WV
Customer Service Representative 09/2014 - 08/2015 NCO Financial. Charleston, WV
Customer Service Representative 09/2013 - 09/2014 purchases.
Interacted with customers by phone, email or in-person to provide information.
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Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
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● Responded to inquiries from callers seeking information. Maintained organized files and stocked supplies to support team needs and maximize performance.
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Kept reception area clean and neat to give visitors positive first impression.
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Supported team members and customers with efficiently [Action] and
[Action].
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Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
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Answered customer telephone calls promptly to avoid on-hold wait times.
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● Answered constant flow of customer calls with minimal wait times. Offered advice and assistance to customers, paying attention to special needs or wants.
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Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
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Exhibited high energy and professionalism when dealing with clients and staff.
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Met customer call guidelines for service levels, handle time and productivity.
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Responded to customer requests, offering excellent support and tailored recommendations to address needs.
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Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
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Answered customer telephone calls promptly to avoid on-hold wait times.
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● Answered constant flow of customer calls with minimal wait times. Offered advice and assistance to customers, paying attention to special needs or wants.
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