Software QA Tester & Agile Jira Lead

Brian Lees

Wantagh, NY ***** 917-***-**** www.linkedin.com/in/lees-brian ************@*****.***

ISQTB Certified Software QA tester. Manual testing and JIRA reporting. Agile Scrum experience. Excellent attention to detail. Professional and reliable.

Experience in:

QA Software Testing

Atlassian Jira Defect Tracking & Reporting

Project Management

Tricentis qTest Management

PowerPoint Presentations

Confluence, Kanban, Data Entry

Estimates/Timelines

Microsoft Office, Scrum Process

Content Writer & Editor. Motivated team-player experienced in content writing and editing for multiple branded online travel sites. Supervised, contributed, quality assured branded blog posts, daily targeted email campaigns, and freelance content.

Expertise in:

Digital Copy

Long / Short Marketing Copy

Email Content & Quality Assurance

Proofreading of Freelance submissions

WordPress Blog

Project Management

Professional Experience

JetBlue Airways Corp - Quality Assurance Lead – New York 2021 – 2026

Facilitated system testing of new & existing product features to ensure no production defects

Identified and communicated product defects in Jira and via daily Agile Scrum input

Collaborated with internal & external teams to draft qTest tests and overall Confluence Test Plan

Partnered in the establishment and adherence to good quality assurance standards

Built Tricentis qTest dashboard report highlighting test coverage analysis

Administered and shared Atlassian Jira dashboard to summarize defect status

Sabre Airlines Solutions - Software QA Engineer – New York 2017 – 2021

Scoped, developed, and implemented end-to-end and functional test suites via ALM

Identified, documented, and generated defect reports and provided support through resolution

Validated a wide variety of ancillary products to enhance revenue opportunities

Implemented best practices for quality assurance efficiency

Participated in daily scrum meetings

Sabre Airlines Solutions - Software Developer – New York 2016 – 2017

Developed Java-based code for graphic user interface and web applications

Created optimized, versatile, user-friendly code

Participated in daily scrum meetings

Brian Lees

Wantagh, NY 11793 917-***-**** www.linkedin.com/in/lees-brian ************@*****.***

Fareportal Inc. - Content Marketing Editor & Writer - New York - 2014 – 2016

Communicated values of multiple brands through online content and daily email distribution

Contributed content and assigned / edited freelance contributions for blogs directing viewership to visit OneTravel and CheapOair branded sites for travel sales.

Crafted, edited, and quality controlled targeted daily email newsletters for multiple brands promoting specific travel locations and sale details to drive revenue and site traffic.

Contributed copy for integrated marketing campaigns, social media, affiliate, meta, ad / radio, landing pages, and banners promoting brands and product suite.

British Airways – Marketing Campaign Project Manager – New York - 2009 – 2014

Oversaw delivery of targeted, tactical marketing promotions to drive incremental revenue utilizing broad array of channels, including external advertising agencies and media partners.

Promoted tri-lateral air travel and opaque sales-focused offers in conjunction with ancillary products and services, generating incremental revenue.

Collaborated across internal departments, ensuring integration of current business needs.

Introduced learnings to key stakeholders through post-campaign analysis of data to benefit future planning.

Assisted and appeared in promotional video for exclusive business class London City to New York service.

Designed travel themed quiz for international networking event, aiding relationship building, and enhancing event experience.

Volunteered to manage Disruption Centre customer callouts during strikes as part of recovery effort to retain existing consumers for future travel.

British Airways – Front End Developer – New York 2006 - 2016

Developed C-based code for Qantas Intelligent Keypad (QIK) front end GUI application

Owned and delivered multiple projects to support airline reservation and ancillary systems

Converted database to Amadeus host and Sabre reservation systems

Education & Professional Development

ISQTB International Software Testing Qualification Foundation Level

Bulmershe College, Bachelor of Education 2 years credit, Education, England UK

Trinity School of John Whitgift, Advanced Level English and Art, England UK

Contact this candidate