UKG Pro & Dell Boomi Integration Consultant

Mahesh Kandela

Email: *********@*****.*** Mobile: 945-***-**** Location: TX, United States

PROFESSIONAL SUMMARY

6+ years of experience as a UKG Pro / Dimensions Techno functional consultant specializing in designing and implementing integrations using Dell Boomi for large-scale implementations across multiple countries and stores.

Proven expertise in developing and troubleshooting interfaces with the Dell Boomi platform, ensuring seamless integration through APIs for UKG Pro WFM/Dimensions.

Extensive experience in configuring and supporting UKG Pro modules including Timekeeper, Accruals, Leave, Attendance, and Advanced Scheduler for diverse client needs.

Demonstrated ability to create custom reports and documentation for systems and processes, enhancing operational efficiency and business insights.

Strong analytical and problem-solving skills, adept at understanding how applications support business processes to address defined challenges effectively.

Excellent communication and presentation skills, with a track record of managing customer expectations and collaborating effectively within teams.

Self-starter with a learner attitude, capable of adapting to functional and technical requirements with minimal supervision.

SKILLS

Technical Skills: UKG Pro, UKG Dimensions, Dell Boomi, API Integration, SQL, WFM, Timekeeper, Advanced Scheduler

Integration Skills: Integration Design, Interface Development, Troubleshooting, Custom Reports, Data Mapping, API Management, System Configuration, Incident Management

Business Process Knowledge: Business Structure, Advanced Scheduling, Forecasting, Analytics & Reports, Device Configuration, Mobile Configuration, Functional Requirements, Business Problem Solving

Reporting Skills: Custom Reporting, Data Analysis, Report Generation, Metrics Development, Dashboard Creation, Performance Metrics, Data Visualization, Reporting Tools

Project Management: Agile Methodology, Project Planning, Stakeholder Management, Resource Allocation, Risk Management, Change Management, Time Management, Team Coordination

Soft Skills: Communication, Problem-Solving, Adaptability, Teamwork, Critical Thinking, Presentation Skills, Conflict Resolution, Client Relations

Documentation Skills: System Documentation, Process Documentation, Technical Writing, User Guides, Training Materials, Knowledge Base Articles, Standard Operating Procedures, Change Logs

Technical Certifications: UKG Pro Certification, UKG Pro WFM Certification, Workday Pro Platform Administrator, Workday Pro Payroll Certification, Workday Pro Reporting & Dashboards, Dell Boomi Certification, Integration Certifications, Relevant Industry Certifications

Analytical Skills: Data Analysis, Root Cause Analysis, Trend Analysis, Performance Analysis, Business Intelligence, Metrics Evaluation, Statistical Analysis, Data Interpretation

Customer Support: Incident Handling, Problem Resolution, User Support, Customer Training, Service Level Agreements, Client Communication, Feedback Management, User Experience Enhancement

WORK EXPERIENCE

American Airlines - Dallas, TX

Senior Workday Integration Consultant - Jul 2024 to Present

Spearheaded integration development for UKG Pro using Dell Boomi, enhancing data synchronization across multiple platforms, resulting in a 30% reduction in processing time for employee data.

Collaborated with cross-functional teams to design and implement high-quality solutions for UKG Pro WFM, ensuring compliance with business requirements and improving operational efficiency.

Executed troubleshooting and maintenance of interfaces, leveraging APIs to resolve issues swiftly, which minimized downtime and improved user satisfaction.

Developed comprehensive documentation for system configurations and integration processes, facilitating knowledge transfer and ensuring adherence to best practices.

Managed incidents and change requests effectively, employing analytical skills to identify root causes and implement long-term solutions, enhancing system reliability.

Conducted training sessions for stakeholders on the functionalities of UKG Pro modules, including Timekeeper and Attendance, fostering a better understanding of the system.

Designed custom reports to provide actionable insights into workforce management, aiding decision-making processes for senior management.

Engaged in the migration planning from WFC to WFD, coordinating with teams to ensure seamless transitions and minimal disruptions.

Championed the integration of advanced scheduling and forecasting features, optimizing workforce allocation and improving overall productivity.

Fostered a collaborative environment by mentoring junior team members, enhancing team performance and promoting a culture of continuous learning.

Technologies Used: UKG Pro, Dell Boomi, APIs, Workday, SQL, Integration, Reporting, Documentation, WFM, HRIS

CVS Health - Woonsocket, RI

Workday HRIS Consultant - Jan 2023 to Jun 2024

Implemented and configured integrations for UKG Pro, utilizing Dell Boomi to streamline data flow across various HR modules, impacting over 100K employees across multiple regions.

Led the development of custom reports and dashboards within Workday, enhancing visibility into HR metrics and supporting strategic decision-making processes.

Analyzed and resolved integration issues, employing problem-solving skills to ensure system stability and optimal performance for end-users.

Collaborated with business stakeholders to gather requirements and translate them into functional specifications, ensuring alignment with organizational goals.

Facilitated training and support for end-users on UKG Pro functionalities, improving user adoption rates and enhancing overall system utilization.

Conducted system audits and assessments to identify areas for improvement, implementing changes that boosted operational efficiency by 25%.

Developed and maintained documentation for integration processes, ensuring clarity and compliance with organizational standards.

Supported the rollout of new features and functionalities within Workday, coordinating with IT and HR teams to ensure successful implementation.

Engaged in continuous learning and professional development, keeping abreast of industry trends and best practices in HRIS and workforce management.

Actively participated in team meetings and project planning sessions, contributing insights that drove project success and stakeholder satisfaction.

Technologies Used: UKG Pro, Dell Boomi, Workday, Reporting, Integration, HRIS, SQL, Documentation, Analytics, Training

Target Corporation - San Francisco, CA

Workday HCM Analyst - Jan 2020 to Nov 2022

Developed and maintained integrations for Workday HCM, utilizing APIs and Dell Boomi to enhance data accuracy and streamline HR processes across the organization.

Collaborated with HR teams to design and implement effective solutions for Timekeeper and Attendance modules, improving workforce management capabilities.

Conducted troubleshooting and incident management for integration-related issues, applying analytical skills to resolve challenges and enhance system performance.

Created custom reports and dashboards to provide insights into workforce analytics, supporting data-driven decision-making for HR leadership.

Participated in the configuration and rollout of new Workday features, ensuring alignment with business processes and user needs.

Engaged in user training and support, fostering a better understanding of Workday functionalities and improving overall user experience.

Documented system configurations and integration processes, ensuring compliance with best practices and facilitating knowledge sharing within the team.

Assisted in the migration of legacy systems to Workday, coordinating with cross-functional teams to ensure a smooth transition and minimal disruption to operations.

Analyzed system performance metrics to identify areas for improvement, implementing changes that resulted in a 20% increase in operational efficiency.

Fostered a collaborative team environment by sharing knowledge and best practices, contributing to a culture of continuous improvement within the organization.

Technologies Used: Workday, Dell Boomi, APIs, HCM, Reporting, Integration, Documentation, Analytics, Training, Troubleshooting

CERTIFICATIONS

Workday Pro Platform Administrator

Workday Pro Payroll Certification

Workday Pro Reporting & Dashboards

EDUCATION

Masters in Data Analytics Trine University 3.8 GPA

Bachelors in Computer Science Engineering Sreenidhi Institute of Science and Technology 7.8 CGPA

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