UKG Pro Integration and Workforce Consultant

AshwithaReddy Aleti

Email: ***************@*****.*** Mobile: 913-***-****

PROFESSIONAL SUMMARY

6+ years of experience as a UKG Pro / Dimensions Techno Functional Consultant specializing in integration design and implementation for large-scale UKG Pro WFM/Dimensions projects across multiple countries and stores.

Proven expertise in developing and troubleshooting integrations using Dell Boomi, ensuring seamless communication between various components of the UKG Pro system.

Extensive experience in configuring and supporting UKG Pro modules including Timekeeper, Accruals, Leave, Attendance, and Advanced Scheduler, contributing to efficient workforce management.

Skilled in creating custom reports and documentation for systems and processes, enhancing operational efficiency and decision-making capabilities for clients.

Demonstrated ability to handle incidents, problems, and changes effectively, ensuring minimal disruption to business operations and maintaining high service levels.

Strong analytical and problem-solving skills, with a focus on understanding business processes to deliver tailored solutions that meet client requirements.

Excellent communication and presentation skills, adept at managing customer expectations and collaborating with cross-functional teams to achieve project goals.

SKILLS

Technical Skills: UKG Pro, UKG Dimensions, Dell Boomi, API Integrations, SQL, Workday Integration, Workday Studio, Workday HCM

Integration Skills: Integration Design, Integration Implementation, Troubleshooting Integrations, Custom Report Creation, Incident Management, Problem Management, Change Management, System Configuration

Workforce Management: Timekeeper, Accruals, Leave Management, Attendance Tracking, Attestation, Advanced Scheduler, Activities Management, Business Structure

Analytical Skills: Data Analysis, Reporting, Forecasting, Advanced Scheduling, Business Process Understanding, Problem-Solving, Critical Thinking, Solution Design

Documentation Skills: System Documentation, Process Documentation, Technical Writing, User Guides, Integration Documentation, Configuration Documentation, Change Logs, Training Materials

Soft Skills: Communication, Team Collaboration, Adaptability, Time Management, Customer Expectation Management, Presentation Skills, Conflict Resolution, Self-Motivation

Project Management: Agile Methodologies, Project Planning, Resource Allocation, Risk Management, Stakeholder Engagement, Performance Monitoring, Quality Assurance, Change Control

Technical Certifications: UKG Pro Certification, UKG Pro WFM Certification, Workday HCM Certification, Workday Integration Certification, Workday Studio Certification, Project Management Certification, Agile Certification, ITIL Certification

Customer Support: Client Relations, Technical Support, User Training, Feedback Management, Issue Resolution, Customer Service Excellence, Relationship Building, User Experience Improvement

Migration Skills: Data Migration, System Migration, WFC to WFD Migration, Migration Planning, Migration Execution, Migration Testing, User Acceptance Testing, Post-Migration Support

WORK EXPERIENCE

T-Mobile - Overland Park, KS

Senior Workday Engineer - Apr 2024 to Present

Spearheaded the design and implementation of integrations for UKG Pro using Dell Boomi, enhancing operational efficiency across multiple customer deployments with over 100K employees and 1000+ stores.

Developed and troubleshot interfaces leveraging APIs, ensuring seamless data flow between UKG Pro and various business applications, resulting in a 30% reduction in integration errors.

Collaborated with cross-functional teams to configure advanced scheduling and forecasting modules, optimizing workforce management processes and improving analytics and reporting capabilities.

Created custom reports within UKG Pro, facilitating data-driven decision-making for stakeholders and enhancing visibility into workforce metrics.

Managed incidents and change requests effectively, applying strong analytical and problem-solving skills to resolve issues promptly and maintain system integrity.

Designed high-quality solutions through system configuration, aligning technical capabilities with business requirements to support operational goals.

Developed comprehensive documentation for systems and processes, ensuring clarity and continuity in integration practices and configurations.

Engaged in continuous learning to adapt to evolving functional and technical requirements, demonstrating a proactive approach to professional development.

Presented integration solutions to stakeholders, effectively managing expectations and fostering strong communication across teams.

Led team efforts during critical migration scenarios, ensuring smooth transitions and minimal disruption to business operations.

Technologies Used: UKG Pro, Dell Boomi, APIs, Advanced Scheduling, Analytics, Reporting, Workforce Management, SQL, Integration, Documentation, Problem-Solving

Cerner Corporation - Kansas City, MO

Workday Integration Engineer - Jan 2022 to Nov 2023

Engineered integrations for Workday using Dell Boomi, streamlining processes across multiple countries and enhancing data accuracy for over 100K employees.

Executed troubleshooting and development of interfaces, leveraging APIs to ensure robust connectivity between Workday and other enterprise systems, significantly reducing downtime.

Collaborated with business units to implement Timekeeper and Attendance modules, improving workforce tracking and compliance with labor regulations.

Designed and delivered custom reports, providing valuable insights into workforce analytics and enhancing strategic planning capabilities for management.

Managed incident resolution and change management processes, utilizing strong analytical skills to identify root causes and implement effective solutions.

Developed system documentation and integration guidelines, ensuring adherence to best practices and facilitating knowledge transfer within the team.

Engaged with stakeholders to gather functional requirements, translating them into technical specifications that align with business objectives.

Participated in migration planning from legacy systems to Workday, coordinating efforts to minimize disruption and ensure data integrity.

Demonstrated adaptability in understanding both functional and technical aspects of integrations, contributing to successful project outcomes.

Fostered a collaborative team environment, enhancing communication and teamwork during high-priority projects and integration efforts.

Technologies Used: Workday, Dell Boomi, APIs, Timekeeper, Attendance, Reporting, Integration, Documentation, Problem-Solving, Change Management

AMC Theatres - Leawood, KS

Workday HCM Engineer - Feb 2020 to Dec 2021

Developed and implemented integrations for Workday HCM, utilizing Dell Boomi to enhance employee data management across multiple locations and improve operational workflows.

Conducted troubleshooting of interfaces, ensuring seamless data exchange through APIs and minimizing disruptions to business processes.

Collaborated with HR teams to configure Accruals and Leave modules, optimizing employee management and compliance with organizational policies.

Created detailed custom reports, enabling enhanced visibility into workforce metrics and supporting strategic decision-making for management.

Managed incidents and change requests, applying strong problem-solving skills to address issues and maintain system performance.

Designed high-quality integration solutions that met business requirements, ensuring alignment with organizational goals and enhancing user experience.

Developed comprehensive documentation for integration processes, facilitating knowledge sharing and supporting ongoing training initiatives.

Engaged with stakeholders to gather requirements and translate them into actionable integration strategies, enhancing project outcomes.

Demonstrated a proactive approach to learning and adapting to new technologies, contributing to continuous improvement efforts within the team.

Fostered effective communication and collaboration among team members, enhancing project efficiency and success rates.

Technologies Used: Workday HCM, Dell Boomi, APIs, Accruals, Leave, Reporting, Integration, Documentation, Problem-Solving, Change Management

CERTIFICATIONS

Workday HCM Certification

Workday Studio Certification

Workday Integration Certification

EDUCATION

Masters in Computer Science University of Central Missouri GPA: 3.5

Bachelors in Computer Science and Engineering Anurag Group of Institutions 9.3 CGPA

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