Project Manager - Facility Operations Lead

Plano, TX *****

214-***-****

*********@*****.***

EDUCATION

Bachelor of Arts

Film and Media Studies

Arizona State University, Tempe,

AZ

SUMMARY

Dynamic Project Manager with a proven track record at SAGO, excelling in project planning and risk mitigation. Adept at cross-functional collaboration and stakeholder engagement, I drive process optimization and continuous improvement, ensuring projects meet deadlines and budgets while enhancing operational efficiency. Proficient in Microsoft Office Suite, I deliver impactful results.

EXPERIENCE

PROJECT MANAGER

SAGO Plano, TX March 2020 - Current

FACILITY MANAGER

Schlesinger Group Dallas, TX May 2013 - March 2020 EDUCATION

Bachelor of Arts in Film and Media Studies

Arizona State University — Tempe, AZ

SKILLS

LEIGH HELGESON

• Directed multiple concurrent projects from planning through delivery, consistently meeting deadlines and budget requirements.

• Developed project schedules, risk assessments, and contingency plans to ensure smooth execution and compliance with client expectations.

• Collaborated with cross-functional teams and external stakeholders to resolve conflicts, streamline processes, and achieve project milestones.

• Tracked project outcomes and key performance indicators (KPIs), implementing lessons learned to drive continuous improvement and efficiency.

• Championed process enhancements to align with organizational goals, optimize resource allocation, and improve long-term project performance.

• Managed day-to-day facility operations, ensuring compliance with safety and regulatory standards.

• Oversaw building systems and maintenance activities, identifying opportunities for operational efficiency and cost reduction.

• Led project teams by assigning tasks, monitoring progress, and promoting effective communication across departments.

• Maintained detailed operational records, including inventory, repair logs, and employee activity reports.

• Partnered with leadership to develop strategies that enhanced customer satisfaction and service delivery.

• Project Planning & Scheduling

LH

WEBSITES, PORTFOLIOS, PROFILES

• Risk Assessment & Mitigation

• Facility Operations & Compliance

• Cross-Functional Team Collaboration

• Stakeholder Communication & Engagement

• Process Optimization & Continuous Improvement

• Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

• www.linkedin.com/in/leigh-helgeson

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