Intuitive Collections & Customer Service Specialist

REGINA BROWN- UPSHAW

**** ***** ***** ****** ******* 678-***-**** *******.******@*****.***

OBJECTIVE

To Grow in A company that does the greater good for its customers to build repors and relationships with different clients and partnerships for the greater good to service community

SKILLS & ABILITIES

Phone Ettiquite, Filing, Faxing, Administative duties, Customer Service, Negotation skills, Computer Software, (Microsoft Office etc) Appointment Setting, Sales, Collections, Account Management, Telephone Systems, Dialers, Leadershipp Development, Inventory Role, Cash Handling, 10 Key Typing, Payment Processing

EXPERIENCE

09/2024-04/2026

Collections And Mediations Specialist, Winfield Advisoy Group

·Contacting Consumers (Dialing And Auto Dial)

·Educating Consumers on Outstanding Accounts

·Negoation of Accounts

·Payment Processing

·Settling Outstanding Accounts In Full

·Call Monitoring

·Damage Control

·Handling Escalated Calls (2nd Talk Offs)

·Training New Employess

01/2017-08/2021

Collections And Mediations Spec Willamson McAvie And Associates

·Contacting Consumers

·Educating Consumers

·Negoation Of Accounts

·Payment Processing

·Settling Outstanding Accounts In full

EDUCATION

Dates From-To

Theodoore Roosevelt SHS, Washington DC

Contact this candidate