Colonoscopy Scheduling and Suprep Prep Instructions

TOFFEE FRED

n 513-***-**** )n **********@*****.***

PROFESSIONAL SUMMARY

Highly organized Administrative Professional and Owner/Operator with experience supporting ministry operations, managing small business administration, financial tracking, customer engagement, and digital outreach. Proven ability to coordinate daily operations, handle confidential information, manage communications, and support leadership initiatives. Currently pursuing a Bachelor of Science in Information Technology with a focus on Cybersecurity and Artificial Intelligence. CORE SKILLS

Administrative Support • Office Management • Ministry & Nonprofit Administration • Small Business Operations • Financial Management • Scheduling & Documentation • Social Media & Content Creation • Customer Service • Data Entry • Microsoft Office

PROFESSIONAL EXPERIENCE

Administrative Assistant – JSML Ministries (Jesus Saved My Life Ministries) 2025 – Present

Provide comprehensive administrative support to ministry leadership. Manage correspondence, scheduling, documentation, donation tracking, and outreach content. Assist with financial records, announcements, and event coordination.

Administrative Owner / Operator – Bread of Life

2022 – Present

Manage daily operations including baking production, orders, donations, sales tracking, financial management, customer communication, and promotional content creation. Collections Representative – ADS Alliance Data Systems, Inc. 03/2017 – 06/2022

Collected on past-due accounts, handled inbound/outbound calls, maintained data accuracy, and managed documentation.

Receptionist / Administrative Assistant – Meadowbrook Care Center 05/2009 – 10/2014

Answered multi-line phone system, performed data entry, prepared documents, and supported office operations.

Bilingual Collections Representative – Cash America 04/2007 – 03/2008

Managed Spanish-speaking accounts, conducted collection calls, and maintained records. Phlebotomist – Jewish Hospital

11/2004 – 03/2007

Performed blood draws, processed specimens, communicated results, and maintained lab records. Phlebotomist – Cincinnati Med Lab

06/2003 – 10/2007

Provided blood draws, EKGs, specimen processing, reporting, and administrative support. EDUCATION

Bachelor of Science in Information Technology – Strayer University (2022 – Present) Concentration: Cybersecurity Minor: Artificial Intelligence Medical Assistant Diploma – Institute of Medical and Dental Technology (1999)

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