Administrative Data Entry & Verification Specialist

Holli-Rose Cole

865-***-**** • *********.****@*****.*** • CLINTON, TN

Summary

Detail-oriented professional with 8+ years of experience in administrative support and data processing. Expert in Data Entry, Documentation, and Information Verification with a proven track record of maintaining high Information Accuracy in fast-paced environments. Adept at Remote Operations and digital file management, ensuring the integrity of sensitive database systems across the insurance, legal, and healthcare industries. Work Experience

Account Manager March 2023 – Present

COMPASS INSURANCE SERVICES, LLC, CLINTON, TN

Enter and update client information and policy documentation within the agency management system to ensure 100% data integrity.

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Maintain complex Microsoft Excel spreadsheets to track policy renewals and verify information accuracy for insurance producers.

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• Organize digital correspondence and manage high volumes of client files to support efficient remote operations.

• Verify and process payments accurately while adhering to strict data protection protocols for financial information. Receptionist July 2022 – March 2023

ENDOCRINOLOGY CONSULTANTS OF EAST TENNESSEE

• Entered and updated patient records in the medical database, maintaining high productivity and attention to detail.

• Organized and scheduled appointments using digital database management tools to optimize clinic workflow. Verified insurance data and processed payments with an emphasis on information accuracy and records management.

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• Maintained professional communication and digital documentation for doctors, nurses, and patients. Receptionist 2 May 2020 – July 2022

OBGYN ASSOCIATES OF OAK RIDGE

• Documented and organized detailed medical messages for triage nurses, ensuring timely information verification.

• Managed high-volume phone systems and updated patient files within the electronic records system.

• Maintained an organized and compliant environment by managing physical and digital facility documentation.

• Verified patient identity and contact information to uphold data protection standards. Receptionist April 2019 – August 2019

DENTAL IMAGES

• Updated and maintained dental practice schedules using digital database management software.

• Entered patient data and verified appointment details to ensure high information accuracy.

• Organized internal meetings and managed administrative assistance tasks for the clinical team.

• Maintained a professional environment by organizing workspace and digital file archives. File Clerk/ Assistant August 2017 – March 2019

MORGAN & MORGAN LAW FIRM

Executed records management by scanning physical legal files and entering data into the centralized software system.

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• Managed and updated attorney schedules using digital calendars, ensuring zero scheduling conflicts.

• Organized and verified meeting logistics between attorneys and clients to support legal documentation workflows.

• Maintained a high typing speed to process client intake data and electronic correspondence. Receptionist August 2016 – August 2017

SCOTTY’S CUT AND COLOR

• Scheduled and updated appointments using digital booking tools with an emphasis on accuracy.

• Processed and verified financial payments, maintaining accurate daily transaction records.

• Organized inventory logistics and maintained facility standards to support daily business operations.

• Maintained client contact information in the database to facilitate customer support outreach. Cart Girl (Seasonal Job) April 2016 – November 2016 MIRIMICHI GOLF COURSE

• Managed inventory logistics and prepared equipment for high-volume daily operations.

• Delivered high-quality customer support and verified order accuracy for course patrons.

• Maintained facility organization and cleaned equipment to uphold service standards.

• Organized disposal of waste and debris to ensure a safe and professional environment. Hostess November 2015 – April 2016

OLYMPIC STEAK AND PIZZA

• Verified and processed customer payments through the point-of-sale system with 100% accuracy.

• Organized guest seating and managed flow in a high-volume hospitality environment.

• Maintained and updated salad bar inventory to ensure food safety and information accuracy.

• Operated multi-line phone systems and managed digital reservations for remote operations. Education

Some College January 2016 – January 2018

SOUTHWEST COMMUNITY COLLEGE

High School Diploma January 2012 – January 2016

MILLINGTON CENTRAL HIGH SCHOOL

Additional Skills

Core Data Skills: Data Entry, Typing, Database Management, Documentation, Information Verification, Information Accuracy, Data Protection, Records Management Tools & Platforms: Microsoft Excel, Google Sheets, Microsoft Word, Digital File Management, Remote Operations

Administrative & Professional: Administrative Assistance, Customer Support, Inventory Logistics, Personal Lines Insurance, Casualty Lines Insurance, Communication, Problem Solving, Adaptability, Teamwork

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