Administrative & Customer Service Professional
Resume:
Rene Lisheness
*************@*****.***
Bangor, ME 04401
Summary
I am interested in working for a company that I am able to grow with and remain with for longevity and stability. I have many skills and abilities to include exemplary communication and customer service skills that are able to be utilized in any environment. I am looking for a position with a day schedule that suits the needs of my family. Authorized to work in the US for any employer.
Work Experience
Executive Administrative Assistant
SERVPRO • Bangor, ME
August 2022 to Present
Day to day administrative tasks, assisting management and fulfilling customers needs with effective communication skills, empathy and expertise. Administrative Assistant
Hutch and Co • Bangor, ME
August 2021 to June 2022
Clerical and administrative duties to include a multi line phone system, filing, scheduling and all other duties as requested.
Branch Manager
Complete Labor and Staffing • Bangor, ME
May 2019 to August 2019
Managed and supervised the Bangor ME branch. I ran all operations of the office, staff and clients.
Employment Coordinator
Living Innovations • Bangor, ME
August 2016 to May 2019
I managed and supervised the Employment Program for the state of Maine. I supervised 13 staff and 5 Employment Specialist. I performed all payroll and billing tasks, performed all monthly coachings and maintained a schedule for 46 working individuals. I maintained the schedule for my staff that work with such individuals. I was the liaison between the employers and the working individuals.
Service Coordinator, Case Manager and BHP
BHS of ME • Brewer, ME
May 2012 to July 2016
I worked as a Behavioral Health Specialist with children with disabilities. I also performed administrative tasks in the main office. I supervised several employees and maintained a case load of adults and children.
Employment Specialist
Phoenix Employment • Bangor, ME
May 2012 to August 2013
I worked as a job developer and employment specialist with the same client base that I brought from Work Opportunities Unlimited.
I determined job goals, prepared for job search, secured positions and provided support on the job and after my client has been hired. I worked with employers to determine their hiring needs and I facilitated communication between the individual and the employer after placement. I traveled to job sites, worked with my clients to help them meet job expectations, and continued to meet with employers for additional support after placement. Career Resource Specialist/Business Developer
Work Opportunities Unlimited • Bangor, ME
April 2010 to April 2012
As a Career Resource Specialist, I consulted with the clients and with the businesses in the community. I determined job goals,prepared for job search, secured positions and provided support on the job and after my clients' were hired. I worked with employers to determine their hiring needs and I facilitated communication between the individual and the employer after placement. I traveled to job sites, worked with my clients to help them meet job expectations, and to meet with employers for additional support after placement. As part of my day to day responsibilities, I was a team leader with the most seniority. If the office director is not available, I was the next in line for communication and guidance. I had that role since I began working there even though in the beginning, did not have as much longevity as my peers. Assistant Manager
Employment • Bangor, ME
February 2007 to April 2010
I began working at Employment 1 as a part time job developer. I quickly gained more hours and responsibility to become the full time resource coordinator and within the year became the Assistant Manager. I worked hands on with the public and used excellent communication and people skills. As part of my duties, I made contact with the employers in the community, the general public and clients on a daily basis. Management duties include sales, payroll, scheduling, data entry, record keeping and documentation,supervision, help sessions and advertising.
Administrative Assistant
Gagne Precast • Veazie, ME
January 2006 to December 2006
I worked at Gagne Precast through the Kelly Services Agency. I was aware that it was a temporary position and enjoyed the work very much. I worked in a very fast paced environment, answered and directed calls on a multiline system and assisted the Human Resources Manager.
I lived out of State - 2004 to 2005
Day Program Coordinator
Shaw House • Bangor, ME
January 2001 to December 2004
I worked as a residential counselor and worked with at risk youth. I ran the day program which entailed such duties as making appointments and maintaining schedules, holding groups, facilitating outside agencies, answering the phone, keeping a log and maintaining the safety of the clientele. I was the supervisor of the food pantry and also maintained general assistance. I answered to the program manager and held training for new employees. Education:
Law Enforcement (Associate's degree)
Beal College
Interdisciplinary Studies (Bachelor's degree)
Liberty University
Graduate Bangor High School
Skills:
Office management, Clerical experience, Client interaction via phone calls. Excellent communication and organizational skills, excellent people skills, experienced supervisor, administration and office operations.
Excellent interpersonal skills and willing to take on any challenge. Microsoft Outlook Organizational skills, Human Resources Customer Service Administrative Experience, Computer Operation, Appointment Scheduling Program Management
Management, Developmental Disabilities Experience, Employee Orientation Office experience, Data entry
Filing, Recruiting, Microsoft Word, Interviewing Productivity Software, Payroll
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