I
Connie Jackson
Objective
******.*********@*****.***
To apply my dedication to providing excellent Administration Assistant, leadership skills, and passion for helping others to support a strong administration team.
Professional Experience
Phoenix Metro Area
Phoenix Arena
GSR Premium Host
. Ensure guests have a positive experience by greeting them, providing information about amenities
. Effectively communicating with guests and other staff
. Being friendly, helpful and approachable
Nanas Place Childcare
Administrator
. Maintain accurate records, ensuring compliance and reducing errors
. Manage schedules, enhancing productivity and morale significantly
. Ensure smooth and efficient daily operations within an organization by managing administrative tasks Bedtime Maffress
Receptionist / Front offiee
. Handled multi-line phone system, improving call response time by 40%
. Managed front desk operations, enhancing client satisfaction by 30%
. Coordinated office supplies, reducing costs through vendor negotiations State of Arizona
Administration Asst 1
. Developed filing systems that improved retrieval time by 50%
. Collaborated with teams to support project deadlines effectively
. Provided exceptional customer service, resolving inquires promptly Civic Engagement
Phoenix, AZ
2023-Present
Buckeye, AZ
2018-Present
Las Vegas, NV
April2013-2016
Phoenix, AZ
1 993-2000
Cass Family Shelter
Volunteer
.Assisted with food distribution
.Assisted with passing out water and hygiene items Deserf Thunder Elementary
Volunteer Classroom Aide
. Engaged small groups of children activities
.Assisted with classroom water breaks
EducationlTraining
Phoenix, AZ
2018-2025
Goodyear, AZ
2024-2025
Rio Salado College
Surprise, AZ
High School Equivalency Program
Career & Professional Development Certificate of Participation NRF Retail lndustry Fundamentals - Certificate Earned Customer Conflict De-Escalation Specialists - Certificate Earned Supply chain, lnventory & Logistics Specialists - Certificate Earned Junior Achievement: JA Connect - Certificate Earned Essential Work Skills Credential - Certificate Earned June 2025
September 2025
May 2025
June 2025
November 2025
October 2025
October 2025