Front Desk Customer Service
Resume:
Aleya Brown
Roanoke, VA *****
**********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Crane Operator
Metalsa-Roanoke, VA
April 2024 to May 2024
Consistently running the crane moving rails to different pallet jacks Warehouse Worker
Oak Hall Cap & Gown-Roanoke, VA
September 2023 to February 2024
Packing orders for different Schools.
Custodian
Hollins University-Hollins, VA
July 2023 to August 2023
I am in charge of cleaning every hall in my building and making sure the place is upkept. Manager
Big Lots-Salem, VA
September 2022 to January 2023
Making sure the store is up to date and running well Running the warehouse and unloading all trucks
Front Desk Receptionist
Comfort Inn by Choice Hotels-Roanoke, VA
April 2022 to September 2022
I work the front desk. I am responsible for counting the safe, recording all changes made in choice system, recording any late checkouts and early check ins, requesting new linens, looking out for lost and found calls or room moves, and of course checking the guests into their rooms. I also sometimes handle the breakfast area .
Front Desk Receptionist
Days Inn-Roanoke, VA
June 2021 to February 2022
1. Checking people into and out of rooms
2. Filing and faxing papers
3. Handling breakfast
4. Making different reservations in person and via phone Cashier/Customer Service
HOT DOG ON A STICK-Valencia, CA
June 2014 to December 2021
Handling food serving customers cleaning and cashiering Education
High school diploma
West Ranch High School - Valencia, CA
September 2014 to June 2016
Skills
• Food Service
• Cashiering
• Customer Service
• Cleaning Experience
• Host/Hostess
• Cash Handling
• Food Preparation
• Sales
• Retail Sales
• Serving Experience
• Communication Skills
• Manufacturing
• Assembly
• CNC
• Heavy lifting
• Analysis skills
• Front desk
• Typing
• Customer service
• Public relations
• Retail sales
• Sales
• Cash handling
• Cash register
• Manufacturing facility
• FMLA
• Payroll
• Human resources
• Forklift
Certifications and Licenses
Driver's License
Pallet Jack Certification
Assessments
Front desk agent (hotel) — Proficient
January 2022
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Customer service — Proficient
January 2022
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
January 2022
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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