Authorization & Benefits Coordinator
Resume:
Greenacres, FL *****
Email: ********@*****.***
ALTAGRACIA SUERO (GRACE)
OBJECTIVE
Seeking a position as an Authorization and Benefits Coordinator where I can use my knowledge of the healthcare industry to provide excellent patient care and Customer Service.
SKILLS & ABILITIES
Coordinator with over 18 years of relevant appointment scheduling, financial counseling, and securing authorized services with a focus on Customer Service for our patients. Specialized training in Surgical, Radiology, Cardiovascular, Interventional and Vein Imaging. Reputation for establishing priorities and meeting deadlines within a large Physician and large team setting. Self-directed but also strongly believe in teamwork and level of Customer Service provided. Knowledge of Medical Terminology.
Accomplished System Experience Includes:
E/Clinical Works, Medical Manager, Cerner, Star, MS Excel, Mosaiq, MS Word, Internet, Intergy, and Misys Tiger and also possess excellent customer service skills. Fluent in Spanish and English.
EXPERIENCE
COMPREHENSIVE PAIN CARE
LANTANA, FL
Sep 2021 – Present
Specializing in Pain Management as a Referral and Surgery Coordinator
Verify Insurance, Obtaining referrals and authorization for Surgery, Injections, MRI, Ct Scan’s
Provided customer service support to patients by assisting them with evaluating their eob, collecting up front collections, etc
Working as patient advocate and providing Customer Service to address caller’s concerns prior to services completed at the facility
JUPITER MEDICAL CENTER
JUPITER, FL
May 2018 – Dec 2019
Specializing in Surgical along with MRI, CT, Pet and Nuclear Medicine
Provided customer service support to patients by assisting them with evaluating their eob, collecting up front collections, etc
Working as patient advocate and providing Customer Service to address caller’s concerns prior to services completed at the facility
SOUTH PALM CARDIOVASCULAR
DELRAY BEACH, FL
April 2017- May 2018
Specializing in Cardiac studies along with Vein procedures
Provided customer service support to patients by assisting them with evaluating their eob, collecting up front collections, etc
Working as patient advocate and providing Customer Service to address caller’s concerns prior to services completed at the facility
CLINICAL ADVISOR, DIAGNOSTIC CENTER OF AMERICA
BOYNTON BEACH, FL
2010 – 2016
Specializing in Pet Scans, CT’s and MRI’s.
Provided customer service support to patients by assisting them with evaluating their eob, up front collections, etc
Working as patient advocate and providing Customer Service to address caller’s concerns prior to services completed at the facility
REFERRAL COORDINATOR, PALM BEACH CANCER INSTITUTE
WEST PALM BEACH, FL
2007- 2010
Specializing in Stem Cell Transplants, Bone Marrow procedures and Chemotherapy drugs and injections.
Provided customer service support to patients by assisting them with evaluating their eob, collecting up front collections
Working as patient advocate and providing Customer Service to address caller’s concerns prior to services completed at the facility
SCHEDULER-REFERRAL COORDINATOR, INDEPENDENT IMAGING
WEST PALM BEACH, FL 2002-2007
INTAKE COORDINATOR, COMP SCRIPTS, INC.
BOCA RATON, FL 2001-2002
EDUCATION
Aquinas High School, Bronx NY
Graduated 1979
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