Administrative Operations & Client Relations Specialist

VICTORIA PIPER

*.******@******.*** • 918-***-**** • Tulsa, OK • https://www.linkedin.com/in/victoria-piper-7a14a11bb/ SUMMARY

Dynamic and results-driven professional with a Master’s degree in Organizational Leadership and a proven track record in administrative operations, financial services, and stakeholder engagement. Adept at creating collaborative environments, driving operational efficiencies, and delivering exceptional client experiences. EXPERIENCE

Oral Roberts University, Accounts Receivable Specialist Jul 2024 - Present

Negotiated and secured repayment plans for outstanding student account balances, applying empathy and strategic resolution techniques. Orchestrated work-study placements, increasing student workforce engagement and employment satisfaction. Oral Roberts University, Lead Teller

Jan 2024 - Jul 2024

Executed financial transactions with precision and resolved student account inquiries efficiently. Fostered a supportive environment that enhanced the campus experience for students and families. Oral Roberts University, Office Administrator

Sep 2022 - Jan 2024

Streamlined administrative operations by coordinating meetings, managing client accounts, and enhancing scheduling systems. Championed the digitization of records, significantly reducing paper waste and improving data accessibility. EDUCATION

Oral Roberts University

Master of Organizational Leadership

Oral Roberts University

Bachelor of Arts in International Relations

SKILLS

Organizational Leadership & Team Development • Client Relations & Account Reconciliation • Financial Operations & Reporting • Strategic Planning & Execution • Communication & Creative Writing • Work-Study Program Management • Digital Transformation & File Management

HONORS & AWARDS

High Honors

Oral Roberts University •

Magna Cum Laude

Oral Roberts University •

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