Security Concierge and Business Research Executive

GLORIA DAVON

***** ******* ***** *****

Germantown MD 20874

(240) -848-0069 (C)

*******@*****.***

EXPERIENCE

Prosegur Security Gaithersburg, MD

Unarmed Security Concierge April 2026- Present

● Make myself visible to discourage bad behavior.

● Create a welcoming and familiar feel of home.

● Greet all tenants and meet their needs as best I can.

● Listen with special attention to their needs and complaints and resolve them with an equally special urgency.

● Watching CCTV cameras and report anything anything that is unusual.

● Protect assets in the public parts of the building are not destroyed or stolen.

● who comes in and out of the building.Access protection and loss prevention

● Supervise who comes in and out of the building

The Golden Mosaic Inc.Gaithersburg, MD

Business Research Executive December 2020-Present

● Analyzing the national and private security environment available to businesses.

● Evaluating the asset protection and loss prevention climate.

● Researching what law enforcement’s responsibilities to businesses are and vice versa.

● Researching the private security industry and how best they can fit the needs of the business E

● Auditing security procedures at the nation’s borders, ports, and airports..

● Walk all floors of the building to make sure the appropriate doors are locked, all fire escapes are functional, and the entire building is safe.

Allied Universal Silver Spring, MD

Unarmed Security Concierge July 2016-October 2020

● Create a welcoming and familiar feel of home.

● Greet all tenants and meet their needs as best I can.

● Listen with special attention to their needs and complaints and resolve them with an equally special urgency.

● Document and turn in maintenance requests.

● Make sure property in the common areas does not get damaged or stolen.

● Facilitate move-ins and move-outs.

● Performed some security guard duties such as:

o Keep a watchful eye on the security monitors at all times.m o Walk all floors of the building to make sure the appropriate doors are locked and all fire escapes are functional.

o Check all cars and match them to tenants.

o Walk and inspect the entire perimeter of the building every two hours. o Supervise events such as a Christmas party for the residents. o Leave management a report of what occurred during the night. Aberdeen African Chic Middletown, MD

Customer Services Supervisor July 2005- December 2011

● Maintain an organized and timely sales floor by efficiently and effectively managing the sales associates.

● Help customers with their selections depending on the event. 1

● Order merchandise not available in stores for customers.

● Resolve complex disputes with customers while still keeping the customer happy.

● Have security responsibilities like loss prevention and asset protection by patrolling the store to ensure customers aren’t stealing or damaging merchandise, and report to the manager if any situation escalates beyond my capabilities.

EDUCATION

● Bachelor of Accountancy from The George Washington University in May 2005 (GPA 3.67) COMPUTER SKILLS

● Microsoft Office Suite, Google Chrome, QuickBooks, Caseware. GUARDCARD

● Number: 26PLU-SG70455 Expiration Date: 09/30/2028 CPR LICENSE: Expiration date 12/04/2027

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