Operations & Logistics Support Technician

Taylor Potts

******.********@*****.*** 406-***-**** Hyattsville, MD

EXPERIENCE

Operations Support Technician

Wildfire Defense Systems

•Acted as the primary point of contact between remote field staff overhead and logistics team.

05/2022

Bozeman, MT

•Coordinated with Fire Watch operations to ensure timely dispatch of remote firefighters to emergency situations.

•Prepared after-action reports on impacted properties for contracted insurance companies.

•Ensured equipment suitability and deployment readiness of field staff.

•Managed daily reports of field staffing, resource availability, and fire engines to ensure proper coverage across the United States and Canada.

•Coordinated and managed 100+ remote firefighters, overseeing continental and international travel logistics.

•Overhauled the prior travel program by instating new procedures, establishing new vendors, and bringing in more staff to ensure the most timely and cost-effective travel possible.

Intern to the Governor

Gov. Steve Bullock Administration

•Managed the hand-off of relevant documents regarding past legislatures and policy to the incoming administration by creating an online database. 05/2020

Helena, MT

•Established an online database of documents relating to the governance and legislation regarding Montana Native American Tribes.

•Coordinated with policy teams to research and write proper COVID-19 safety guidance for individuals and businesses.

•Worked directly with the public to give guidance, contact information, and answer questions regarding the Governor's policies and positions.

•Prepared reports on public opinion regarding policy and COVID response to be presented to the Governor.

Chemical Lab Saftey Aide

Carroll College

•Independently maintained multiple chemical storage locations, ensuring they meet required safety regulations.

08/2018

Helena, MT

•Managed an online database of stocked chemicals with storage location, quantity, and safety designation.

EDUCATION

Bachelor's of Science, Biochemistry

Carroll College Helena

05/2022

Helena, MT

SKILLS

Management and Communication

Project Management

Detail-Oriented

AWARDS

Governor's Award for Excellence in Performance

Gov. Bullock Administration

•Awarded for excellent performance and service in Constituent Services throughout the early days of the COVID-19 pandemic.

08/2020

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