Administrative & Claims Data Entry Specialist
Resume:
Karli Polke
Jacksonville, FL • 904-***-**** • ************@*****.***
PROFESSIONAL SUMMARY
Detail-oriented Administrative and Data Entry Professional with experience in claims processing, customer service, and high-volume administrative environments. Skilled in documentation review, data entry, records management, and maintaining accuracy while meeting strict deadlines. Strong written communication, problem-solving, and organizational skills with a proven ability to quickly learn new systems and processes. CORE SKILLS
Claims Processing Documentation Review
Data Accuracy & Validation Excel, Word, Outlook
Database & Records Management HIPAA & Medicare Compliance Client Communication Time Management & Organization PROFESSIONAL EXPERIENCE
Customer Service Representative / Bookkeeping
Architect Foundation Inc – Jacksonville, FL 2015 – Present
• Process high-volume documentation, financial transactions, and claims with strong attention to detail.
• Maintain electronic records with 98–99% accuracy across large datasets.
• Identify discrepancies and implement corrective actions to improve workflow efficiency.
• Manage data across 200+ accounts while meeting strict deadlines.
• Ensure compliance with internal standards and documentation requirements. Healthcare Customer Service / Data Entry Specialist Community Health Solutions of America – Clearwater, FL 2020 – 2021
• Processed insurance-related requests and verified claim information accurately.
• Maintained full HIPAA compliance handling sensitive medical data.
• Entered and validated 80–120 records daily with high accuracy.
• Collaborated with internal teams to resolve claim discrepancies efficiently.
• Reduced errors and improved turnaround time through detailed data review. EDUCATION
Associate in Business Administration – Florida State College at Jacksonville High School Diploma – Mandarin High School
CERTIFICATIONS
HIPAA Certified • Medicare Compliance: Fraud & Abuse • Florida Notary Public
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