ReGina Hood
Sacramento, CA *****
Qualifications Summary:
Highly skilled professional with extensive experience in fast-paced environments, exemplary verbal and written communication abilities, and a strong foundation in internal & external customer service. Demonstrates exceptional organizational skills, professional phone etiquette, personable, professional attitude, and flexibility when needed. Proven leadership and decision-making capabilities as a team player, adept at prioritizing tasks with meticulous attention to detail. Resourceful in project completion, efficiently multitasking across diverse responsibilities.
Experience Highlights
Office Technician lll
CalTrans, Sacramento, CA
August 2018 - April 2026
•Performed a variety of clerical and administrative tasks for the Printing & Graphics Department to include: drafting, editing, and formatting complex documents, reports, and correspondence.
•Maintained, updates, and audits electronic/manual databases, filing systems, and logs, ensured compliance with retention schedules.
•Conducted high-volume data entry and verified data for accuracy and completion. Assisted management with specialized assignments, including preparing legislative reports and maintaining program tracking systems.
•Handled sensitive and confidential personnel files, medical documents, or legal paperwork, ensuring compliance with strict privacy regulations.
•Processed confidential time, mileage reports and maintains attendance records. Screened incoming calls, directed visitors to appropriate destination, and provided information regarding departmental policies and procedures to staff and the public.
•Managed executive calendars, scheduled appointments, and coordinated meetings and conference rooms.
•Routed correspondence and prepared meeting minutes for distribution.
•Monitored inventory, ordered office supplies for office and arranged for equipment repairs.
•Processed mail, arranged travel, and processed travel expense claims.
Assistant Commercial Manager, Project Administrator & DBE Specialist
Dragados USA
Elk Grove, CA
June 2016 - August 2018
●Supported major public works projects by managing contracts, compliance, procurement, material tracking, and operations.
●Liaison to various departments to facilitate contract preparations and maintain audit files.
Project Administrator
Hill International
Elk Grove, CA
April 2015 - May 2016
●Managed project documentation and workflow, assisting project managers with logistics and site visits.
●Facilitated communication between project leaders and teams, ensuring timely updates and project progress.
Receptionist/Administrative Assistant III
CH2M Hill
Sacramento, CA
March 2014 - April 2015
●Front Desk Reception, answer phones, answer emails, assist internal & external, responsible for opening & closing office, starting coffee, signing in and out all visitors, issuing security badges, notify staff member of visitor, sort & distribute mail, receive & ship packages, manage conference rooms/printing daily conference room calendars, accept & process RFPs that are received, assisting with events & office lunches, assist office staff with administrative projects.
●Processed proposals and maintained accurate project files whle leading project-related meetings and performance metrics tracking.
Education & Training
●2019 – CAL OSHA 30 Certification
●2018 & 2022 – Procore Certifications: Project Manager Core Tools, Project Management, and Construction Financials
●2017 – Confined Space Training & Fall Protection Certificate – BNR/EchoWater Project / Dragados USA
●Degree Studies – Southern New Hampshire University (Online) – Bachelor of Arts in Project Management-12/2016