Accounting, customer service, data entry, M office, financial

Patrick Goforth

*******.**********@*****.***

Home Phone: 301-***-****

Cell Phone: 202-***-****

Berwyn Heights, MD 20740

Education:

University of Maryland- College Park, MD

January 2019 to July 2023- Bachelor of Communications Employment Experience:

University of Maryland, College Park:

Financial Services Representative July 2025-November 2025 6 Month contract

● Professional communications to students, parents, external vendors and agencies. This includes phone, email, letter, and in person mediums.

● Have experience with processing onboarding and dealing with end of month accounting close.

● Account assessment to decipher student late fee and registration holds that may need amendments via manual transmittals.

● Account confirmations on received refund requests. Assigning approvals as appropriate.

● Account notations for compliance and future handling needs.

● Filing documents both physical and electronically via scan imaging

● Make determinations on student appeals for late fees that have been assessed

● Enrollment verifications to external companies needing tuition expenses confirmed for individual student benefits

● Education tax document process assistance

● Mailing requests

● Miscellaneous third party office and service center office projects as needed. November 2024-July 2025

University of Maryland-College Park, MD (6 Month Contract) Administrative Professional:

Accounting tasks- Assist with accounting tasks, including data entry, invoicing, and expense tracking and maintain accurate records and reports.

Daily monitoring and assignment of cases to appropriate persons, or groups within the Service Now System.

Liaison with ServiceNow group for system issues and updates.

Create Vendor Maintenance for Domestic and Foreign Vendors for various Departments on Campus for Travel, Purchase Orders, and Disbursement Vouchers.

Assign Foreign Vendors for UMES.

Monitor and Correct Foreign Vendors in the KFS and the State with Validation Errors when possible.

Assist with solving problems with the Processing Team on questions concerning Vendors.

Monitor the Vendor Maintenance Report DAFR7101 which may require corrections and correct and update the validation errors in the system.

Research Problems for Departments and Vendors concerning payments.

Create and modify essential worktags and hierarchies.

Support Controller offices of the other campuses and departments on the Workday tenet on worktag maintenance.

Update FDM request forms as necessary.

Daily monitoring and uploading of enterprise integration builder (EIB) journals from campus.

Perform monthly functional period close activities

Delete transactions in SCR, which have errors per the reviewer/processor and record in appropriate places.

Release appropriate payment Batches in SCR.

Prepare Transmittals reports for AP to be sent to GAD for processing. May 2024-November 2024

1Rivet- Washington DC

Administrative Office Support Associate

Administrative Support office services with daily duties such as Communication with various departments, reception, data entry, answering phones, email, setting up calendar dates, copy/print production, helping with projects, mail center operations, conference room support, and kitchen

/pantry hospitality.

· Skills:

Computer: 10 years experience, Proficient in MicrosoftWord, Powerpoint and Excel, Adobe, Canva, Zoom, Teams, Canva, etc.

Language: Proficient in English, some spanish

Social Media: 10 plus years experience using Facebook, Twitter, Youtube, and Instagram in personal life and college communications projects. Research and Writing: Have experience conducting research and writing papers for various communications classes

Presentation Giving: I have years of experience from my time in school and university of giving presentations on various different topics.

Working on a Team: Experience working on a team at previous employment and college projects at UMD with emphasis on interpersonal skills. Customer Service, Handling Money, Stocking, unloading trucks, taking out mail, carrying heavy objects and packages, answering phones, working in group projects, etc. References:

Ann, Supervisor, Jo-Ann Fabric, 301-***-****

Jewel, supervisor, Bookholders,, 301-***-****, ******@***********.*** George, supervisor, Mission BBQ, 240-***-****, ************@*******-***.*** Paul Madachy, Former Professor, ********@****.***, 301-***-**** Marcello Epsionosa, Hiring Manager at 1Rivet, 202-***-****, Email: *******.********@******.***

Robert Hernandez, Manager at UMD Student Billing Office, 240-***-****, ********@***.*** Nestor Vasquez, Manager at UMD Student Billing Office, 301-***-****, *******@***.*** Trina Tanner, Manager UMD Office of the Controller, 301-***-****, Email: *******@***.***

Contact this candidate