Patient Access & Customer Service Specialist
Resume:
******************@*****.***
Birmingham, AL 35223
C O N T A C T P R O F I L E
S K I L L S
E D U C A T I O N
W O R K E X P E R I E N C E
Exceptional Communication
Multitasking
Customer Service
Bachelor’s of Art in Political Science
California State University at
Long Beach
Patient Access Specialist
Grandview Medical Center, Birmingham, AL
Demonstrated high-level customer service and communication skills while managing patient access services in a busy healthcare environment Provided support for patients during registration process by answering questions related to insurance coverage and payment arrangements Maintained a professional demeanor when dealing with challenging situations or difficult customers
Registered patients and processed admission-related paperwork efficiently and accurately
Nov 2022 - Present
Highly organized professional with experience in medical front office operations. Skilled in providing excellent customer service, data entry and patient intake. Adept at accurately entering patient information into the computer system and verifying insurance eligibility. Committed to maintaining HIPAA compliance and safeguarding sensitive information.
J E N N I F E R B E M O W S K I
Gift Shop Sales Associate
Grandview Medical Center, Birmingham, AL
Monitored and managed inventory to ensure product availability and timely reordering
Maintained an attractive and organized merchandising display to enhance the customer shopping experience
Provided friendly and efficient customer service, assisting guests with product selection and inquiries
Jan 2021 - Nov 2022
Reliability
Adaptability
Saint Stephen’s Episcopal Preschool, Vestavia, AL
Preschool Teacher Aug 2000 - Nov 2022
Implemented lesson plans and daily classroom schedules in accordance with curriculum and programming
Create a positive, engaging, and safe learning environment tailored to early childhood development
Maintain regular communication with parents and caregivers, providing updates on progress
Conduct biannual assessments to ensure developmental milestones are met Director and developer of early morning program Aug 2008 - Nov 2022 Developed and directed an early drop-off program to provide additional care options for parents
Designed and staffed a program to support children from infancy to age six, resulting in increased program profitability
After School Care Director Aug 2010 - May 2020
Supervised staff responsible for providing direct instruction during after school hours while maintaining a safe atmosphere at all times for ages 2-6 Created and maintained positive relationships with parents, teachers and administrators to ensure successful implementation of the school care program
Contact this candidate