TRICIA COLEMAN
Executive Assistant Administrative & HR Professional
Washington, DC 240-***-**** *************@*******.*** LinkedIn Profile
PROFESSIONAL SUMMARY
Detail-oriented Executive Assistant and Administrative professional with 20+ years of progressive experience supporting senior leadership in federal government, private sector, and mission-driven organizations. Proven expertise in complex calendar management, executive travel coordination, board-level presentation development, and high-volume correspondence. Adept at managing shifting priorities with discretion and composure. Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint); experienced in preparing executive reports, meeting documentation, and stakeholder communications in fast-paced, compliance-focused environments.
CORE COMPETENCIES
Executive Calendar Management • Travel Coordination & Itinerary Planning • Board Presentation Development • Meeting Facilitation & Minutes • Executive Correspondence & Reports • Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) • Concur Travel & Expense Processing • Compliance & Records Management • Scheduling & Prioritization • Stakeholder Communication • Inventory & Data Accuracy • Discretion & Confidentiality
PROFESSIONAL EXPERIENCE
Administrative Program Support Specialist Department of Labor / Two Tech Inc. Apr 2021 – Jan 2022
•Coordinated executive-level meetings, managed calendars, and ensured all necessary materials and equipment were available for senior stakeholders.
•Developed presentation materials for leadership, including editing content, adding graphics, and formatting board-facing documents using Microsoft Office Suite.
•Composed and formatted executive correspondence, reports, and memoranda with accuracy and attention to detail.
•Maintained multiple tracking spreadsheets, calendars, and contact lists to support training and technical assistance projects.
•Researched procurement options, obtained competitive price quotes, and entered purchasing data into enterprise systems.
Program Assistant National Institutes of Health (NIDDK & NIAID) May 2004 – Jun 2013
•Served as liaison to the Extramural Office of Regulatory Affairs and Scientific Coordination, managing high-level communications and scheduling for senior leadership.
•Coordinated complex domestic travel arrangements, including transportation, hotel logistics, and itineraries for conferences and interviews.
•Facilitated executive meetings and workshops, prepared agendas, assembled supporting materials, and recorded detailed meeting minutes and action items.
•Supported the Division Director's End-of-Year Budget Analysis, demonstrating accuracy and discretion with sensitive financial data.
•Managed conference scheduling, staff representation priorities, and invitation coordination across multiple program areas.
Administrative Assistant National Transportation Safety Board (NTSB) Jun 1998 – Jan 2004
•Managed payroll systems, training documentation, travel vouchers, and purchase orders in a compliance-driven federal environment.
•Served as office liaison for FOIA requests and coordinated the annual employee evaluation process.
•Verified vendor invoices and processed travel expense reports, ensuring accuracy and adherence to federal guidelines.
•Supported timekeeping functions, recognition programs, and general executive administrative operations.
Administrative Assistant Blackwell Financial Dec 2014 – Nov 2017
•Managed office operations and served as primary point of contact for client scheduling and correspondence.
•Coordinated executive calendar using Microsoft Outlook, prioritizing appointments and scheduling meetings and conference calls for senior partners.
•Maintained accurate client records in the Drake tax database, ensuring data integrity and regulatory compliance.
•Provided consistent client updates, improving satisfaction and responsiveness for prospective clients and partners.
Delivery Partner ROADIE Delivery Services Feb 2022 – Apr 2025
•Maintained 100% on-time delivery performance for time-sensitive items including prescriptions and electronics.
•Managed inventory logs with precision, improving accuracy by 20% and reducing return processing time by 30%.
Customer Service Driver Uber Inc. Jan 2018 – Mar 2021
•Delivered reliable, professional customer service while managing time-sensitive routes and scheduling.
EDUCATION
Bachelor of Science Virginia Union University December 2001
TECHNICAL SKILLS
Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) • Adobe Acrobat • Concur Travel & Expense • Drake Tax Database • Calendar & Scheduling Platforms • Data Entry & Records Management Systems