Multi-State Payroll Tax Compliance Specialist

JENNIFER G. ARELLANO

512-***-**** ********.*.********@*******.***

PROFESSIONAL SUMMARY

Payroll Tax Specialist with 10+ years of experience managing high-volume, multi-state payroll operations, payroll tax compliance, tax notices, amendments, audits, reconciliations, payroll-to-GL activity, and systems-driven payroll improvements. Experienced in remote payroll environments across staffing, healthcare management, cybersecurity, and technology organizations. Skilled in Workday, ADP Workforce Now, ADP SmartCompliance, Dayforce, DailyPay, NetSuite, and Avalara, with a strong record of resolving complex payroll tax issues, improving compliance processes, and coordinating with HR, Finance, vendors, and tax agencies.

CORE SKILLS & TECHNICAL SKILLS

Core Payroll & Tax Skills

Technical Skills

Payroll Tax Compliance Multi-State Payroll Tax Notices & Amendments Employee Tax Setup Audits Payroll Audits Quarterly & Annual Returns Final Pay Compliance Garnishments Retro Calculations Payroll Reconciliations Payroll-to-GL Posting Bank Reconciliations Internal & External Audits SOP Documentation Process Improvement Payroll Implementations Acquisition Integration

Workday ADP Workforce Now ADP SmartCompliance Dayforce DailyPay NetSuite Avalara ADP TotalSource Ceridian PowerPay Trinet Salesforce Payroll Reporting Tools

PROFESSIONAL EXPERIENCE

Payroll Contractor Talent Shift, Remote Oct 2025 - May 2026

• Processed and audited multi-state payroll tax records in Workday for a high-volume staffing environment with approximately 7,000 employees.

• Reviewed employee work and residence data to validate tax elections, identify discrepancies, and correct withholding records.

• Resolved escalated payroll tax issues, tax notices, and correction items tied to bi-weekly, semi-monthly, quarterly, and annual payroll cycles.

• Maintained payroll tax accuracy through tax audits, exception review, tax correction processing, and issue research.

Payroll Tax Administrator Sagility LLC, Remote Jun 2023 - Oct 2025

• Managed multi-state, multi-company payroll tax compliance for a healthcare management organization with approximately 3,000 employees.

• Owned payroll tax filings, amendments, account setup and closures, tax notices, employee tax audits, and discrepancy resolution across federal, state, and local jurisdictions.

• Partnered with HR and visa teams to ensure accurate tax treatment based on employee work location, residence location, and visa status.

• Resolved Tier 2 payroll tax inquiries and complex escalations involving employee tax records, payroll discrepancies, notices, and compliance issues.

• Coordinated third-party vendor activity for payroll tax software updates, ADP implementation work, Workday integrations, and acquisition-related payroll setup.

• Managed internal audit, external audit, unemployment audit, workers compensation audit, payroll operations backup, and payroll process documentation activity.

Payroll / AR Accountant Skybox Security Inc., Remote Apr 2022 - Oct 2022

• Processed bi-weekly payroll through ADP TotalSource for employees and contractors while ensuring compliance with state final pay requirements.

• Completed payroll-to-GL postings, payroll reconciliations, monthly bank reconciliations, and payroll discrepancy research.

• Calculated, validated, and converted pay data for international employees, contractors, and global payment activity.

• Managed accounts receivable activity, invoice and payment reconciliations, sales commission entries in Salesforce, ACH transactions, wires, and international payment conversions.

Payroll Contractor Peyton Resource Group, San Antonio, TX Aug 2018 - Apr 2022

• Processed high-volume, multi-state payroll in Workday for a staffing agency environment with approximately 7,000 employees.

• Audited time imports, payroll results, short-term disability payments, payroll settlements, retro calculations, tax adjustments, and final pay items.

• Resolved escalated payroll issues while maintaining accurate employee records, payment data, and payroll compliance documentation.

• Reconciled disability pay information against policy requirements and return-to-work activity to ensure accurate payroll results.

Payroll Specialist Sizmek Technologies Inc., Austin, TX Feb 2015 - May 2018

• Processed, validated, and transmitted multi-state, multi-location bi-weekly payroll for hourly employees, salaried employees, commissions, electronic deposits, and pay adjustments.

• Prepared payroll general ledger entries, payroll reconciliations, bank reconciliations, benefit invoice reconciliations, and payroll tax-related reporting.

• Resolved payroll, benefits, garnishment, employee inquiry, vendor, and third-party payroll provider issues with a focus on accuracy and timely resolution.

• Processed new and terminated garnishments, final payments, payroll adjustments, and employee payroll tax inquiries in accordance with agency and state requirements.

• Coordinated payroll provider transitions, acquisition integrations, and payroll process improvements involving ADP Workforce Now, Ceridian PowerPay, and Trinet.

ADDITIONAL ACCOUNTING, PAYROLL & PROJECT EXPERIENCE

• Performed general ledger account reconciliations, month-end and year-end journal entries, sales tax returns, AP invoice processing, manual checks, customer collections, sales tax filings, payments, registrations, payroll reporting, and vendor file verification.

• Reduced collections from $3.5M to $1.2M within 3-4 months through stronger collection follow-up, reconciliation, issue tracking, and process controls.

• Shortened a review process from several months to a few weeks by improving documentation, follow-up, and workflow accountability.

• Processed federal, state, and local tax authority account setup, payroll software tax rate updates, employee tax record audits, tax account amendments, and tax notices.

• Managed payroll provider transitions including ADP to Paychex for 15-20 restaurants, MAS90 payroll to ADP, and ADP to SAP.

• Processed US and international payrolls, international contractor payments, international wires, exchange-rate reconciliations, 401(k) and FSA administrative records, and third-party vendor uploads.

• Coordinated HR/payroll software implementation activity, testing assignments, testing result review, procedure development, and process enhancements for new payroll systems.

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