Compliance & Operations Specialist

Jennifer A. Sears

** *****’s Place Wetumpka, AL *6092− 334-***-**** – *****.*********@*****.***

Summary

Driven to apply a strong work ethic and motivational skills to achieve goals, as well as employee and customer satisfaction. Detail oriented, organized “multi-tasker.” Very much a “people person.” I give 100% to all assigned tasks and I look forward to any challenge your organization would provide.

Experience

Compliance Specialist

Cintas, Inc, Montgomery, AL

12/’21 – Present

Oversee maintenance and inspections for a 34-vehicle fleet, ensuring DOT and company safety compliance. Conduct partner safety training and contributed to improved safety peak ranking by 11 spots from 17th to 6th. Manage account payables invoice tracking, including printing, organizing, and separating invoices.

Maintain and manage filing system for all customer tax exempt forms. Lead representative for annual Asset Audit. Lead representative for Financial Audit location. Location Safety Champion. Inventory and maintain office supply store. HR backup. Improved location safety peak report placement Reduced missing and/or invalid tax-exempt forms by 98%.

Shift Manager Store 101

Holley Oil Company, Wetumpka, AL

6/’20 – 12/’21

Primary job duties included managing 15 employees at the busiest grocery store in Holtville, AL during their daily duties. I receive all inventory, ensuring all invoices are in order and filed correctly, and assisted in stocking shelves, I manage all back-room inventory areas, help assemble displays, and make sure that all items are in their proper places during store hours. I assign employees specific duties to best meet the needs of the store. I reorder inventory when it drops below predetermined levels. I instruct staff on appropriately handling difficult and/ or complicated sales. I examine merchandise to verify that it is correctly priced and displayed. I function as the primary customer service representative and develop positive customer relationships through friendly greetings and excellent service. I handle all bank deposits and store receipts.

Administrative Assistant

Crowned Pursuits, LLC., Wetumpka, AL

2/’18 – 4/’20

I served as the Administrative Assistant for real estate agent Stephanie Schulte. I handled all contacts and appointments for cleanings, termite inspections, and meeting new clients. I managed and maintained the filing system for all property records administrated by Mrs. Schulte.

Stock Replenisher

Michaels Stores, Inc., Prattville, AL

2/’15 – 11/’17

I received all inventory, ensuring all invoices are in order and filed correctly, and assisted in stocking shelves, examined merchandise to confirm that it was priced correctly and appropriately displayed. Assisted in preparing store for annual inventory.

Shoe Department Manager

Belk, Inc., Sumter, SC

10/’11 – 5/’14

Primary job duties included managing 5 employees in their daily duties as well as being responsible for overseeing the daily operations of the shoe department. I provided primary customer service to all customers in my department as well as other departments in the store. I interviewed job candidate and made staffing decisions. I assigned employees specific duties to best meet the needs of the store. I reordered inventory when it dropped below predetermined levels. I instructed staff on appropriately handling difficult and complicated sales. I placed special merchandise orders for customers. I examined merchandise to verify that it was correctly priced and displayed. I generated repeat business through exceptional customer service, conducted store inventories once per year, and did all department scheduling while staying within allotted hours.

Education

Bachelor of Science in Accounting

University of Phoenix, Tempe, AZ

2011

References are available upon request.

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