Forklift Operator & Maintenance Technician

Marcus Smith

Certifications & Skills

•Business and Marketing Certification

•Introduction to Accounting Certification

•Forklift Operator (Forklift Classes 1-7, Liftoff Certifications)

•CPR/First Aid Certification

•Industrial Manufacturing Maintenance Certification

•Class A Commercial Driver’s License (CDL)

•Endorsements: N-Tanker Vehicles, T-Double/Triple-Trailers

•Boater’s License/NASBLA

•Proficiency in Microsoft Office Systems

•Advanced Critical Thinking Skills

•Outstanding Communication Skills

•Preventive Maintenance

•Routine Pre and Post Trip Inspection

•Defensive Driving Skills

Professional Experience

Tyson Foods INC

02/2025 – 01/2026

•Combi-Lift safely operated to load and unload live chickens onto conveyor belts, ensuring zero safety incidents during tenure.

•Conducted daily equipment inspections, proactively identifying and resolving maintenance issues, which reduced downtime by 15%.

•Maintained clear communication with semi drivers to optimize traffic flow, contributing to a 20% improvement in loading efficiency.

•Led a team of three operators during peak periods, successfully coordinating workflow and achieving timely completion of all scheduled tasks.

Packaging Exchange INC.

06/12/2023 – 11/18/2024

•Loaded commercial motor vehicles using a forklift, consistently securing products for safe transport and maintaining a 100% accuracy rate in order fulfillment.

•Delivered products to customers using hand trucks and lifts, earning positive feedback and increasing customer satisfaction scores by 10%.

•Provided exceptional customer service at every delivery stop, resulting in repeated business from key accounts.

•Streamlined unloading procedures, reducing average delivery time by 12% through efficient route management.

Millennium Pallets LLC

10/03/2022 – 05/21/2023

•Reviewed and accepted daily delivery schedules via email, aligning routes with company priorities and optimizing logistics.

•Operated forklifts to load and secure materials for delivery, maintaining a perfect safety record.

•Promptly unloaded trailers at customer locations, ensuring timely and precise delivery, which improved delivery efficiency by 18%.

•Consistently demonstrated outstanding customer service, resulting in increased customer retention and positive performance reviews.

Education

MOULTRIE TECH:

G.E.D. (2005)

Bainbridge State College:

Associate of Arts,

Business &

Marketing (2015 –

2017)

Albany Technical College:

Commercial Driving

License

(10/19/2017 –

12/19/2017)

Liftoff Certifications

Forklift Classes 1-7

Leadership

Throughout my career, I have consistently demonstrated strong leadership abilities. At Tyson Foods INC, I led a team of operators during peak production periods, successfully coordinating workflow and ensuring all tasks were completed on schedule. At Packaging Exchange INC., I resolved logistical challenges by streamlining delivery routes and unloading procedures, directly improving operational efficiency. My proactive approach to problem-solving and commitment to mentoring colleagues resulted in improved team morale and enhanced customer satisfaction. These experiences have equipped me with the skills to lead diverse teams, adapt quickly, and drive measurable results.

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