DEEPU KUMAR
SENIOR ECOMMERCE EXECUTIVE - PRODUCT
& +91-966******* MZ *********@*****.*** Q India
© EDUCATION
* BA. 2022
H.G. University
* 12th (C.B.S.E) 2019
* 10th (C.B.S.E) 2017
eB PROFESSIONAL SUMMARY
Results-driven Senior E-commerce Executive
with 4+ years of experience in product
management, cataloguing, vendor
coordination, and marketplace operations
across leading platforms including FNP,
Flipkart, Amazon, Myntra, and Nykaa.
Adept at driving product visibility, ensuring
data accuracy, optimizing workflows, and
achieving business growth.
o KEY SKILLS
* Product Cataloguing & Listing
* Content Accuracy (Titles, Descriptions,
Specifications, Images)
* Vendor & Panel Management
* E-commerce Platforms: FNP, Flipkart,
‘Amazon, Myntra, Nykaa
* Product Mapping (Product, Vendor, Geo)
* Coupon & Promotion Management
* Order & Returns Management
* Risk Management & Issue Resolution
* Website Testing & Quality Check
* MS Excel (Advanced), MS Word,
PowerPoint
* MySQL Workbench, Adobe Analytics (Basic)
* Communication (English, Hindi)
Q ACHIEVEMENTS
* Awarded as Monitor for three
consecutive classes (8th - 10th) and
was responsible for the decorum of
the class.
* Actively participated in sports activities.
6 PERSONAL INFORMATION
Father's Name : Mr. Hans-Nath
Date of Birth : 27-11-1999
Marital Status : Single
Language Known —_: English, Hindi
Nationality : Indian
i) WORK EXPERIENCE
Ferns And Petals (FNP) — SENIOR ECOMMERCE EXECUTIVE - PRODUCT = Jan 2023 - Present
FNP (Ferns N Petals) is India’s leading gifting and flowers company with a strong online
presence across domestic and international markets.
* Product Cataloguing: Upload and manage new products (domestic & overseas) on the
FNP e-commerce platform with accurate and compelling product descriptions.
* Content Accuracy: Ensure all product information including prices, specifications,
and images are correct, up-to-date, and optimized for better visibility.
* Website Testing: Conduct regular website testing and quality checks to ensure seamless
user experience and data accuracy.
* Vendor & Panel Management: Create and manage vendors and panels for domestic
and international markets; build and maintain strong vendor relationships.
* Coupon Code Management: Generate and manage coupon codes for PAN India,
UAE, Singapore, and Qatar.
* Product Mapping: Perform product, vendor, and geo mapping to ensure proper
visibility and categorization on the platform.
* Risk Management: Identify and mitigate risks associated with vendor relationships
and platform operations to protect business interests.
* Troubleshooting: Handle error fixing, data mismatches, and day-to-day product
related issues on the platform.
* Analytics Support: Basic knowledge of Adobe Analytics and MySQL Workbench
to support reporting, data analysis, and insights.
* Campaign Management: Plan and execute campaign promotions on the FNP platform
to drive traffic, conversions, and sales.
Rigo International — Head of Operation Department Jan 2022 — Jan 2023
* Led the operations department and managed end-to-end e-commerce operations.
* Processed orders from portals like Flipkart, Amazon, Myntra etc.
* Handled returns and ensured timely resolution on Flipkart, Myntra, and Amazon.
* Catalogued products on portals such as Flipkart and Amazon.
* Managed vendor relationships and ensured smooth day-to-day operations.
Kotty-lifestyle - Head of Return Department Aug 2020 - Dec 2021
* Managed the operations and return department.
* Processed orders from portals like Flipkart, Amazon, Myntra etc.
* Handled returns and ensured timely resolution on Flipkart, Myntra,
Nykaa Fashion etc.
TECHNICAL SKILLS
* MS Excel (Advanced): VLOOKUP, Pivot Tables, Conditional Formatting, Data Validation
* MS Word, PowerPoint
* MySQL Workbench (Basic)
* Adobe Analytics (Basic Knowledge)
@® ADDITIONAL INFORMATION
* Training/Skills: Excel, MS Word, PowerPoint
* Interests: Reading, Social Work, Cricket