Direct Care Associate & Patient Support

Angela Robinson

Corpus Christi, TX

Professional Summary

• Versatile and compassionate Direct Care Associate with 10 years of experience in caregiving and patient observation. Skilled in administering medications, monitoring vital signs, and collaborating with healthcare professionals to ensure comprehensive care. Proven ability to maintain accurate documentation and implement care plans for individuals with developmental disabilities. Committed to enhancing the quality of life for clients through dedicated support and advocacy.Best contact at this time is email. I check emails 6-8 times a day.

Authorized to work in the US for any employer

Work Experience

Driveline Retail Merchandising

Driveline-Tx

December 2025 to Present

Event server, prep cook, dishwasher

Workwhile-Tx

October 2025 to Present

1. Assisted in the preparation and serving of food and beverages during events

• Efficiently set up and organized event spaces, including tables, chairs, linens, and decorations

• Managed multiple tasks simultaneously while maintaining attention to detail and quality standards

• Maintained cleanliness and organization of event areas throughout the duration of each event

• Followed all safety protocols and guidelines when handling food, beverages, and equipment

• Received consistently positive feedback from clients for excellent service delivery

• Achieved XX% increase in repeat business through building strong relationships with clients

• Served an average of XX guests per event with high levels of customer satisfaction

• Worked effectively as part of a team to ensure smooth operations before, during, and after events

• Provided exceptional service to guests during events, ensuring a positive and memorable experience Merchandise Associate

Shiftsmart-Tx

February 2021 to Present

• Maintained inventory levels by restocking shelves and displays with returned merchandise

• Executed store resets according to planograms, ensuring accurate placement and arrangement of merchandise

• Ensured product freshness and quality by rotating stock based on expiration dates

• Worked efficiently in a fast-paced environment, completing resets within designated timeframes

• Communicated effectively with team members and supervisors regarding any issues or challenges encountered during resets

Direct Care Associate

Anchor Habilitation-Corpus Christi, TX

June 2024 to December 2024

• Administered medications according to prescribed schedules and documented any changes or reactions observed

• Monitored vital signs regularly to ensure the health and stability of individuals under care

• Closely collaborated with healthcare professionals to coordinate medical appointments and follow-up care for individuals

• Maintained accurate records of daily activities, progress notes, incident reports, and other documentation required by regulatory agencies

Front Desk/Night Auditor

La Quinta-Corpus Christi, TX

June 2016 to January 2023

• Prepared wake-up calls for guests according to their specified preferences

• Performed night audit duties, including reviewing and reconciling daily transactions, balancing accounts, and preparing financial reports

• Managed guest check-in/check-out process during overnight shifts, ensuring accuracy of reservations and providing exceptional customer service

• Implemented efficient procedures for handling late arrivals or early departures, ensuring minimal disruption to other guests

• Demonstrated strong problem-solving skills by resolving guest complaints or issues effectively and efficiently

Education

Medical office (Southern Careers Institute)

Southern Careers Institute-Corpus Christi, TX

August 2009 to May 2010

High school diploma

Sinton High school

August 1992 to May 1996

High school diploma or GED

Skills

Meal preparation Climbing Microsoft Outlook Healthcare infection prevention and control expertise Utilization management Manufacturing standard operating procedures Janitorial experience HR compliance Massage therapy Windows Body mechanics Food service Telecommunication Technical sales Mobile devices Background checks Patient interaction Grammar Experience Hospital regulatory compliance Floor waxing Retail management Typing Customer inquiry handling Psychiatry Front desk Automotive parts and accessories knowledge Supervising experience Floor care Sanitation Profit and loss analysis Microsoft Word Equipment maintenance Data entry Computer operation Care coordination Safe work practices Guest services Spirits experience Closing sales Phone etiquette Commercial cleaning Productivity software Medication administration Medication pass administration Vital signs Preventive maintenance Automotive parts sales Communication skills Analysis skills File organization Care plans Merchandising Profit & Loss statement Physical therapy Transportation safety regulations Multitasking Managing patient records Experience with children Clinical documentation Cleaning Stocking Management Financial transaction processing Patient care Store management Greeting customers Multi-line phone systems Hotel experience Basic math Attention to detail Medication assistance Customer service Call center experience Hospitality management Hoyer lift Customer retention Ethernet Sales negotiation Employee retention Maintaining an organized workspace Medical administrative support Personnel records management Handling customer inquiries Crisis management Interpersonal skills Building interior maintenance Medical scheduling Sanitation procedures Record keeping Property maintenance Memory care Healthcare data collection Computer literacy Bartending Pallet jack Collaborate with healthcare professionals Sales Construction painting Writing skills Medical software Project management Restaurant management Warehouse experience Order taking Clerical experience Laundry Negotiation Staff training Senior care Time management CRM system proficiency Full cycle recruiting Food & beverage industry Power tools Carpet cleaning Report writing Hospitality Reach truck Word processing Electronic health records (EHR) management Professionalism Staff development Onboarding process management Substance abuse Marketing Client interaction via phone calls Safe environment creation Negotiated pricing Athenahealth Direct support Beer knowledge HR legal compliance 10 key typing Administrative experience Office management Caregiving Patient observation Workflow management

(operations management method) Maintaining patient confidentiality Facilities maintenance Using ultrasound machines Processing cash transactions Technical Proficiency Experience with individuals with mental health conditions Experience with individuals with substance use disorders Medical receptionist Working with people with developmental disabilities Heavy lifting Upselling Social work State healthcare regulations Ladder use Experience with individuals with anxiety disorders Empathy Bakery Team management Employee relations management Discharge planning Assisted living Home care Cash handling Utilization review Intake Retail math Medical office experience Employee onboarding Hiring Loyalty programs Home health agency experience Employee engagement Phone communication Dependability Group home experience Experience with individuals with cognitive disabilities Customer relationship building Resident's rights Patience Food industry Home health Clean workspace maintenance Client relationship development Medical terminology Interviewing Regulatory compliance Teamwork Recruiting event sourcing CRM software Food service management Floor buffing Property management tools Inside sales Customer communication Serving HRIS Inventory management Landscape maintenance Health information management Microsoft Excel Outdoor work Wine knowledge Event planning Phone answering Mechanical knowledge Cooking CPR Safety standards in production Computer skills Math Cocktail experience Drink service Guest relations Organizational skills Event coordination Technology sales Lifting Night audit Assisting with ADLs Maintenance work

Languages

• English

Certifications and Licenses

QIDP Certification

First Aid Certification

Certified Home Health Aide

CPR Certification

Driver's License

TABC Certification

AED Certification

Food Handler Certification

Contact this candidate