Bilingual HR, Payroll & Operations Specialist

Andrea Sandoval

Klamath Falls, OR 541-***-**** **************@*****.***

PROFESSIONAL SUMMARY

Accomplished and versatile Bilingual (English/Spanish) HR, Payroll, and Operations Professional with nearly 20 years of experience managing full-cycle HR and payroll for 17 diverse businesses, alongside proven success running a construction company. Recognized expert in navigating leading payroll systems (ADP, Gusto, QuickBooks), processing complex manual payroll, and auditing multi-year business expenses for tax readiness. Expert in end-to-end construction project management, including proposals, estimation, team scheduling, and enforcing rigorous OSHA and licensing compliance. CORE COMPETENCIES

Payroll Processing: ADP, Gusto, QuickBooks Payroll, Manual Calculations, Wage Garnishments, Direct Deposit Setup, Multi-State Compliance. Accounting & Tax Prep: Multi-Year Expense Auditing, Project Estimating, Proposals & Bidding, Financial Bookkeeping, Account Reconciliation. Human Resources (HR): Full-Cycle Recruitment, Onboarding & Training, Staff Scheduling, Workforce Management, Workplace Safety.

Construction Operations: Subcontractor Management, Site Safety Enforcements, Quality Assurance, Regulatory/Licensing Compliance.

Communication & Tools: Fluent Bilingual (English/Spanish), Multi-Line Phones, Data Confidentiality, Office Management, Microsoft Excel. PROFESSIONAL EXPERIENCE

Construction Operations & Project Manager Sandoval S & A Construction, LLC Ran daily operations for a construction business, managing end-to-end project lifecycles from initial client contact to final delivery.

Developed highly accurate project estimates, drafted formal proposals, and managed bidding processes to secure profitable contracts.

Scheduled, coordinated, and directed multi-disciplinary work teams and subcontractors to meet strict deadlines and budget constraints.

Enforced rigid adherence to all safety regulations, OSHA standards, building codes, and state licensing requirements to ensure zero site infractions. Conducted daily quality assurance inspections, verifying that all craftsmanship was structurally sound, safe, and correct.

Tax Intake Specialist / Spanish Liaison / Bookkeeper Amcom Tax & Accounting Managed full payroll setup, integration, and training across ADP, Gusto, QuickBooks, and manual calculation systems for 17 client businesses. Audited, structured, and synthesized multiple years of disorganized business expenses to ensure complete data readiness for tax filing.

Administered critical payroll deductions, including complex wage garnishments and direct deposit configurations.

Served as primary Spanish liaison, delivering clear, cross-cultural instruction regarding HR policies and financial updates.

Crematory Operator / Office Manager Pyramid Cremations Executed end-to-end internal HR functions, including full-cycle recruitment, hiring, onboarding, training, and offboarding/firing protocols. Managed internal staff scheduling and total payroll processing, ensuring absolute accuracy and legal compliance.

Handled comprehensive office accounting, including invoice generation, account reconciliation, and petty cash tracking.

Cemetery Manager / Coordinator Klamath Memorial Park Maintained detailed operational records and performed foundational bookkeeping utilizing QuickBooks and advanced Excel functions.

Coordinated complex logistics and scheduled services across families, funeral homes, and internal teams.

Customer Service Representative & Team Lead Asurion Served as Team Lead, managing daily workflow, providing peer support, and driving team performance goals.

EDUCATION & CREDENTIALS

Coursework with certifications in Business Management & Accounting – Klamath Community College

Bilingual Fluency: Native/Professional proficiency in English and Spanish Valid Driver’s License

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