Administrative and HR Operations Specialist

JA’NEAL BEAN

571-***-**** **********@*****.*** Arlington, VA

PROFESSIONAL SUMMARY

Detail-oriented administrative professional with progressive experience in executive support, HR coordination, and office operations. Recognized for improving efficiency, managing data with accuracy, and ensuring seamless scheduling and logistics. Seeking to contribute organizational and operational expertise to a mission-driven team.

PROFESSIONAL EXPERIENCE

New Columbia Solar September 2022 – March 2026 Washington,DC HR Associate and Office Manager

Oversaw daily office operations, coordinating vendors, facility’s needs, and workplace logistics to maintain an organized and productive environment.

Administered internal HR processes including employee onboarding, employee record maintenance, and system updates through BambooHR.

Prepared and distributed company communications such as policy updates, internal announcements, and staff memos.

Managed employment verification and maintained accurate records for new hires, status changes, and terminations.

Drafted and distributed HR documentation including offer letters, separation memos, performance plans, handbook updates, and job postings.

Processed unemployment claims and provided employee support for HRIS access, troubleshooting, and general HR inquiries.

Administrative Assistant

Prepared internal documents, reports, and correspondence for leadership and team distribution.

Supported office operations by managing office supply inventory and vendor orders to ensure uninterrupted workflow.

Coordinated meeting logistics, scheduling, and departmental communications to support daily business operations.

Responded to employee administrative requests and provided general operational support across departments.

Receptionist

Served as the primary point of contact for visitors and incoming calls, creating a professional first impression for the organization.

Routed inquiries to appropriate staff and scheduled appointments for internal teams.

Maintained front desk organization and assisted with administrative tasks including filing, scanning, and data entry.

Team Leader McLean,VA

Nespresso May 2019 – September 2022

Enhanced customer satisfaction by executing boutique projects with precision and attention to detail.

Increased employee morale and performance through constructive feedback and team- building strategies.

Improved boutique operations by implementing innovative ideas and contributing to process optimization.

Ensured adherence to operational procedures, including cash management, inventory control, and loss prevention.

Senior Sales Associate Woodbridge, VA

Polo Ralph Lauren September 2015 – May 2019

Boosted sales and customer satisfaction by delivering exceptional service to customers.

Maintained a well-stocked and visually appealing sales floor, ensuring accurate signage for promotions.

Stayed up-to-date on store policies, payment procedures, and security standards to ensure smooth operations.

EDUCATION

Southern New Hampshire University Online Degree

Bachelors of Arts in Psychology (In Progress)

Old Dominion University Norfolk, VA

Bachelors of Arts in Criminal Justice 2012-2015

Human Resources Associate Certification Coursera

SKILLS

Technical: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Suite, Human Resources Information Systems (HRIS), inventory management systems

Administrative: Data entry, scheduling, calendar management, onboarding, document preparation, travel coordination

Communication: Customer service, interpersonal communication, professional writing

(emails, memos, reports)

Organizational: Time management, task prioritization, multitasking under pressure, vendor coordination.

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