BECKY ROSS
Houma, LA *****
**************@*****.***
Seeking a position as an Office Support/Administrative Assistant within a general business or medical office setting leveraging the following experience, skills, and qualities:
Significant experience working with the public and in medical office environments
Ability to effectively interact with individuals at all organizational levels, including clients, patients and colleagues
Strong work ethic complemented by excellent interpersonal, customer service, and administrative support skills
Proficiency in Windows Vista, Microsoft Word, Excel, Dictaphone, data entry, basic internet applications, medical terminology and transcription
Work Experience
Office Manager/Administrative Assistant, K & R Heating and Air (2022-2026)
Managed reception duties including answering the switchboard and routing calls appropriately
Performed data entry, filing, and document scanning
Handled mail processing and faxing
Managed appointment scheduling and office calendar
Prepared payroll and processed receivables and payables
Reviewed employee timesheets for accuracy
Participated in hiring process and onboarding
Troubleshot operational issues
Ordered equipment and supplies
Maintained and updated employee records
Administrative Assistant, Utility Construction Services (2019-2021)
Managed switchboard operations and routed all efficiently
Conducted data entry and maintained organized filling system
Updated equipment folders, including registration paperwork with DMV
Managed rental property records, including monthly rent collection
Maintained and organized PEX credit card receipts, coding expenses, and updating spreadsheets
Coordinated copying, scanning, and faxing documents
Scanned invoices into QuickBooks
Ordered office and field supplies
Processed mail and ran office errands
Receptionist/Administrative Assistant, Submar, Inc. (2017-2019
Provided administrative support to management and staff
Greeted visitors and handled phone inquiries
Screened and routed calls via switchboard
Managed accounts payable by processing receipts from field employees
Prepared and distributed purchase orders
Reviewed employee timesheets for payroll preparation
Performed data entry, check issuance, copying, scanning, and faxing
Maintained an organized filing system
Receptionist/Secretary, Candies Shipbuilders (2015-2017)
Managed switchboard operations
Performed typing, filing, and data entry
Verified insurance certificates
Processed purchase orders
Managed copying, faxing, and scanning tasks
Ordered office supplies
Administrative Coordinator, The Medical Team (2013-2014)
Maintained and entered patient medical records
Prepared payroll submissions
Verified insurance coverage and handled authorization requests
Managed scheduling tasks
Answered phones and provided administrative support
Senior Office Support, Baker Hughes (2010-2013)
Answered switchboard and handled correspondence
Performed various clerical duties including typing, filing, and data entry
Managed purchase orders
Maintained and organized files including tracking iron certificates and material traceability documentation
Medical Transcriptionist (PRN) Gregory Maidoh MD (2007-2009)
Transcribed medical reports including history and physicals, operative notes, discharge summarizes, and consults
Medical Transcriptionist, Headache and Pain Center (2004-2006)
Transcribed medical documents
Managed the file room and maintained medical records
Collaborated with healthcare providers and legal professionals
Secretary/Receptionist, KC Staffing (2001-2003)
Provided temporary administrative support to various client companies
Answered phones, transcribed documents, and managed correspondence
Processed check issuance and handed insurance verification
Interacted with vendors and managed purchase orders
Maintained filing systems and performed data entry
Operated switchboards
Senior Claims processor, Allstate Claims (1993-2000)
Managed switchboard operations
Transcribed recorded statements and maintained claim files
Communicated with policyholders, healthcare providers and attorneys
Performed data entry and administrative duties
Education
Vandebilt Catholic Hich School, Houma, LA
References
Keith Falgout – Owner, K & R Heating and Air - 985-***-****
Louis Falgout - 985-***-****
Lisa Perking – SAIA Motor Freight - (985) 985-***-****
Andy Positary - 985-***-****
Sara Moore - 985-***-****