Freight Logistics& Customs Brokerage with exceptional customer service

Tiffany Diaz

** ******* *** ***** *****, NJ ***** +1-732-***-**** **********@*****.***

Professional Summary

Dynamic professional with 5 years of freight logistics experience from customs brokerage. Proficient in coordinating shipments, managing transportation planning systems, and ensuring regulatory compliance. Demonstrates strong analytical abilities, effective communication with drivers and stakeholders, and adeptness at optimizing routes and documentation, ensuring on-time deliveries in fast-paced environments. Work Experience

Customs Broker/Entry Writer

ALL-WAYS FORWARDING Elizabeth, NJ

September 2022 to March 2025

• Coordinated and scheduled shipments ensuring compliance with U.S. Customs and Partner Government Agency regulations

• Utilized ACE/ABI systems to prepare and submit customs entries for air and ocean freight

• Collaborated with domestic and overseas freight forwarders to obtain necessary shipment documentation

• Monitored and resolved customs rejections and ISF holds by liaising with brokers, carriers, and government officials

• Calculated duties, taxes, and fees; processed billing and payment requisitions

• Ensured compliance with necessary certifications/permits

• Collaborated globally with suppliers and vendors to arrange timely delivery and transportation of commodities, including temperature-controlled shipments

Patient Care Technician

Saint Peter's University Hospital New Brunswick, NJ November 2021 to March 2022

• Monitored vital signs and performed EKGs to support patient care and treatment

• Collected fluid samples and performed routine blood draws with adherence to HIPAA guidelines

• Assisted nursing staff with basic treatments including nebulizer use and wound care

• Maintained accurate documentation and provided emotional support to patients

• Demonstrated strong communication and organizational skills in a fast-paced clinical environment Certified Nursing Assistant

Spring Hill Suites Matawan, NJ

April 2020 to May 2021

• Provided quality nursing assistance to residents in long-term care and rehabilitation units

• Assisted with activities of daily living including meals, transfers, bathing, and grooming

• Documented patient information and promptly reported changes to charge nurse

• Supported nurses with wound care and G-tube site changes while preserving patient dignity

• Adhered to safety guidelines and HIPAA standards in all patient interactions Phlebotomist/Medical Assistant

Linden Medical Associates Linden, NJ

December 2019 to April 2020

• Performed EKGs and collected laboratory specimens including blood draws

• Recorded vital signs such as manual blood pressure, height, and weight

• Prepared patients for examination and documented changes in medical history

• Assisted with medication administration by injection as required

• Supported front office operations by scheduling appointments and maintaining patient charts Certified Nursing Assistant

Sunrise Manor Nursing Home Bayshore, NY

April 2018 to June 2019

• Delivered high-quality nursing assistance to residents in a long-term care and rehabilitation facility

• Assisted with activities of daily living including meals, transfers, bathing, dressing, and grooming

• Assessed and documented vital signs, reporting changes promptly to nursing staff

• Supported wound care and G-tube procedures while maintaining patient dignity

• Complied with safety protocols and HIPAA standards, recognized for empathetic patient care Education

High School Diploma

Union Beach Adult High School Union Beach, NJ

January 2007 to December 2007

Skills

Transportation management systems Freight brokerage Logistics management Freight documentation management Dispatching Carrier management Customer service Communication skills Organizational skills Attention to detail Problem-solving Microsoft Office Data entry Record keeping Time Management (10+ years)

Languages

English

Spanish

Bilingual

Certifications and Licenses

Driver's License

CNA

BLS Certification

Driver's License

Certified Phlebotomy Technician

Certified Recovery Specialist

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