Medical Claims & Coding Professional
Resume:
Nannie-Kyle Scolnick
Levittown, PA
************@*****.***
SKILLS SUMMARY
• Typing (80wpm with accuracy)
• Medical Coding
• Medical Records Management
• Medical Terminology
• Medical Administration Records
• MS Word Proficient/ basic Excel
• Unit Clerk Experience
• Staff Scheduling/Training-Patient Care
• Staff Supervision
• FDCPA, HIPAA, and CFPB Regulations
• Patient Care Transport Operations
• Professional and Caring
EDUCATION
Lackawanna College Online 10/2024-12/2025
Medical Coding Specialist Graduate
Cittone Institute- Philadelphia, PA 11/2000-07/2001 Medical Administrative Assistant Certification (MAA) Orange County Community College 1998-2000
Infor Document Processing (IDP)
Minisink Valley Central High School- Slate Hill, NY High School Graduate
EXPERIENCE
The Nutrition Group- Fairless Hills, PA 11/2024-Present Dietary Aide
• At Pennsbury High School complete food services, merchandising, and sanitation assignments. FBCS, Inc.- Hatboro, PA 05/2012-02/2024
Senior Claims Adjuster
• Managed comprehensive claims processes for creditors across a variety of different product verticals including consumer credit, healthcare, commercial, auto, education and utilities.
• Conducted inbound and outbound communications to facilitate claims management and resolution.
• Ensured adherence to FDCPA, HIPAA, and CFPB regulations.
• Safeguarded secured personal information while handling sensitive client data.
• Successfully closed accounts through efficient processing and maintaining accurate records.
• Addressed client inquiries and concerns with professionalism and empathy. Progressive Business Publications (PBP)- Bensalem, PA 01/2009-04/2012 Assistant Branch Sales Manager
• Contributed to operational success by improving customer relations and developing positive working relations when overseeing employee adherence to assignments.
• Facilitated effective communication with internal and external stakeholders.
• Implemented strategies for account recovery and sales growth.
• Ensured compliance with call standards and regulations, promoting professionalism and effectiveness in communication.
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Nannie-Kyle Scolnick
EXPERIENCE CONTINUED
Brighten at Lakeside- Langhorne, PA 07/2005-12/2008 Inservice Coordinator
• Developed and executed employee training programs for staff at Assisted Living Facility to enhance team performance and patient care.
• Scheduled and delivered the training sessions and in-services for staff across all shifts, fostering a knowledgeable workforce.
• Utilized Medication Administration Records (M.A.R.) for precise medication management and distribution as a Certified Med Tech.
• Maintained security protocols for controlled substances, ensuring compliance with regulations.
• Provided compassionate patient care, contributing to a positive experience and improved patient outcomes.
• Actively promoted safety and security measures for the protection of employees and patients. New Seasons at Hill House- Langhorne, PA 11/2003-11/2008 Supervisor
• Organized team operations to ensure safety, security, and effective patient care transport.
• Managed Medication Administration using M.A.R. ensuring accurate dosage and compliance with medical standards.
• Ensured the security of controlled substances and adherence to safety protocols within the facility.
• Assisted with physical therapy initiatives, supporting patient rehabilitation and wellness.
• Promoted a safe environment for grounds, employees, and patients through vigilant oversight and compliance practices.
• Coordinated the use of company vehicles for patient transportation as necessary.
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