Data Entry & Administrative Support Specialist

Hope Fife

Augusta, GA ***** +1-706-***-**** **************@*****.***

Work Experience

Front Office Coordinator/Administrative Assistant

Maguire Therapy Services,Inc. Augusta, GA

January 2023 to Present

• Managed front desk operations, including greeting visitors, answering phone calls, and directing inquiries to appropriate staff members

• Assisted with administrative tasks such as data entry, filing documents, and preparing correspondence

• Handled incoming and outgoing mail distribution in a timely manner

• Demonstrated proficiency in using various software applications including Microsoft Office Suite (Word, Excel, PowerPoint)

• Maintained confidentiality of sensitive information

• Verifying patient insurance

• Prior authorizations

• Discuss accounts with patients

• Explain EOB and charges to patients

• Make sure payments are collected

• Make sure money collected daily is accurate.

• Processed mail weekly

Front Office Administrator

Harmonie Medical Dermatology Evans, GA

May 2021 to December 2022

Responsibility

• Directly supervises and manages a staff of 12-16 staff members.

• Train each front office staff member to properly answer calls, check patients in and out, and schedule appointments.

• Manage scheduling, vacation and sick time, And processing payroll

• Order supplies for the office and make sure everything is well stocked

• Along with these duties, billing duties listed in previous position. Billing Specialist

Harmonie Medical Dermatology Evans, GA

December 2020 to December 2022

Responsibility

• Verifying patient insurance and balances for next day appointments

• Getting prior authorization for procedures

• Verifying that claims have been processed and applied to accounts

• Correct claim disputes

• Discuss accounts with patients

• Explain EOB and charges to patients

• Make sure payments are collected

• Make sure money collected daily is accurate.

• Processed mail weekly

Referral Specialist

Harmonie Medical Dermatology Evans, GA

June 2019 to December 2020

Responsibility

• Scheduling incoming referrals

• Submitting outgoing referrals

• Answering phones

• Scheduling new patient and established patient appointments Education

Medical Billing and Coding (Diploma/Certificate)

Purdue University-Main Campus Augusta, GA

January 2018 to February 2019

Skills

Medical Office Experience Medical Records Insurance Verification 10 Key Data Entry CPT Coding Microsoft Powerpoint Microsoft Word EMR Systems Computer literacy Order Entry Medical Terminology Medical Scheduling EDI HIPAA Computer Operation Communication skills Medical Coding ICD-10 Clerical Experience Typing Anatomy Knowledge Accounts Receivable Physiology Knowledge Medical Billing Epic Phone Etiquette Experience Administering Injections Medical Receptionist Microsoft Excel ICD Coding

Additional Information

Authorized to work in the US for any employer

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