Experienced Childcare & Office Support Professional

Terri Schmidt

**************@*****.***

403-***-**** Blackfalds, AB

Dedicated and experienced professional with over 15 years of diverse experience in office administration, childcare, and community support roles. Proven track record of effective communication, conflict resolution, and organizational skills. Proficient in managing schedules, maintaining confidentiality, and fostering positive relationships with clients and stakeholders. Seeking an office position where my skills and experience can contribute to the efficient operation of the organization.

Experience

Action Group Family Services Coordinator July 2024 – PRESENT

Harmoniously worked within a small family services team, managing our individual caseloads, while providing support towards common success for the families. Travel to families homes, to asses needs and seek support staff for their FSCD contract needs. Collaborated with government representatives of FSCD to best provide support to the families. Covering a secondary caseload while an LOA occurred for several months. Participated in many in-house training courses applicable to the program needs. Covered teaching classes to our Learning circle program, a classroom setting for adults with disabilities, teaching life skills.

Schmidt Dayhome - Owner / Operator 2016 – June 2024

Provided excellent age-appropriate communication and maintained professional relationships with clients. Demonstrated self-control, patience, and effective time management in a demanding environment. Implemented appropriate work/life balance strategies while ensuring a safe and clean environment for children. Successfully managed daily schedules, delegated tasks, and maintained confidentiality of records. Exhibited compassion and effective conflict management skills in handling various situations.

Parkland C L A S S - Family Support Coordinator. 2012 - 2015

Entered this position as a group home supervisor and was quickly promoted to Coordinator. Initiated meetings between foster families, medical staff, and consultants, addressing inquiries and managing schedules. Provided support and relief to foster families, ensuring their well-being and active involvement in the community. Conducted presentations on leadership strategies and provided support for families facing challenges. Traveled across central Alberta to meet foster families and attend professional courses.

Education

Red Deer Polytechnic 2008– 2012.

Educational Assistant Certificate Early Childhood Education Diploma

Certifications & Licenses

Structured Analysis, Family Evaluation First aid level c AED

SAFE Home Studies Foundations in Community Disability Studies

Sexual Abuse Prevention Training. CPI training

ASIST Training. Structured Analysis, Family Evaluation

Suicide Intervention training

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