Grace Edwards
*****.*.*********@*****.*** https://geeportfolio.us/ 480-***-****
Recent M.Ed. graduate in Instructional Design & Technology with 4 years of experience building learning programs people actually use. I specialize in translating complex processes into clear, engaging training, and my foundation in how people learn means the outcomes show up where it counts: faster onboarding, stronger retention, better performance. Open to L&D, learning architecture and instructional design opportunities.
Education
M.Ed., Learning Design & Technology - Arizona State University, Dec 2023
B.A.E., Early Childhood Studies & Special Education - Arizona State University, May 2019
Professional Experience
Service Lifter - Operations Coordinator - Feb 2023 -Dec 2025
●Increased total company revenue by 12.5% year over year on average.
●Produced 1,000+ custom visual assets using AI tools (ChatGPT, Midjourney) to enhance content clarity and engagement.
●Coordinated day-to-day operations across 240+ business and franchise accounts, ensuring projects moved efficiently from strategy to execution.
●Managed team workflows and task delegation, acting as a central point of alignment between content, SEO, and leadership.
Kyrene School District #28 - Teacher - Jun 2020 - Feb 2023
●Designed and developed 180+ days of learning experiences for 90+ students annually, aligned with instructional design models (ADDIE, UDL, Bloom's Taxonomy).
●Facilitated instructor-led and virtual training sessions, adapting materials for learners with diverse needs.
●Created performance support tools and assessments to measure learning outcomes.
●Collaborated with stakeholders to ensure alignment with objectives.
●Improved test scores by 82% over the academic year with small group intervention.
Target - Guest Advocate Oct 2019 - Sep 2020
●Communicated effectively with guests to foster a welcoming atmosphere and enhance their experience.
●Utilized problem-solving skills to address and resolve guest concerns promptly.
● Adapted interactions to suit diverse guest situations, ensuring satisfaction across various scenarios.
● Promoted Target's offerings and services, engaging guests to maximize their experience.
Skills
●Instructional Design: ADDIE, SAM, UDL, Adult Learning Theory
●Tools & Software: Articulate 360, Adobe Suite (Captivate, Photoshop, InDesign), Figma, Canva, Tableau
●Technical: LMS Administration, SCORM/AICC, Learning Analytics
●Project Management: Agile Methodology, Stakeholder Collaboration, Documentation, Translating complex content for non-expert audiences, process documentation, requirements gathering, stakeholder elicitation, workflow analysis.
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Certifications & Professional Development
●Improve Your UX Design Skills Learning Path, LinkedIn, 2025
●Developing AI Skills in Human Resources, LinkedIn, 2025
●Introduction to Generative AI, Coursera, 2024
●Get Started with Figma, Coursera, 2024
●Gamification of Learning, LinkedIn, 2023